Frequently Asked Questions

Sending Text Messages

• Is it possible to set a senderid?
• Can I schedule a message to be sent later?
• Do all your texts originate from the same number?
• How long does it take to deliver messages?
• Can I send a text in Russian, Arabic, Chinese or Japanese?
• How long can messages be?
• How do I know if my message is delivered?
• Can you send text messages to ordinary, fixed BT landlines?
• Can I send to a short code number?

General Topics

• Network Operator Restrictions
• How do I change my password?
• TextMagic History
• What is included in TextMagic´s SMS service?
• My email address has changed, how do I update my account?

Signing up

• How do I open a TextMagic account?
• How much does it cost?
• Why is it not free to send messages?
• Will my message credits expire?
• How do I buy text message credits?
• What payment methods do you accept?
• How secure are payments on TextMagic website?
• Are there any additional charges?
• I did not get my email verification code?

Replies

• I'm not receiving my email replies, what has happened to them?
• How much does it cost for someone to reply to my messages?
• Can they only reply or can they write to me at any time?
• What happens if someone gets two messages from TextMagic and then replies?

TextMagic Online

Email to SMS

TextMagic Messenger

• TextMagic Messenger Revision History
• Why switch from MagicMessage to TextMagic Messenger - what are the advantages?
• TextMagic Messenger

Payments and Invoices

MagicMessage

• When will Magic Message be updated?
• Magic Message Revision History?
• Where is the MagicMessage phone book stored?
• Connection problem with MagicMessage
• Help Importing Numbers
• Group text messaging with MagicMessage
• Getting Started with MagicMessage
• What is MagicMessage?
• Can I carry on using MagicMessage?
• Magic Message does not show updated balance after sending