TextMagic is a breakthrough technology for SMS — short message service — texting from your full-size, easy-to-use computer keyboard. TextMagic provides SMS Gateway software that brings business users the convenience of sending text messages to over 700 global mobile networks without the frustration of tapping out letters on a tiny mobile phone keypad.

Ideal for companies, such as logistics firms, that must track several connections at once during any given project, text messaging allows personnel to transmit quick updates to the entire crew or send single texts for specific task management from PC or laptop keyboards.

When a transport delay notice or a change of order comes in via email, but the recipient is away from the computer, TextMagic’s mobile SMS software automatically forwards those critical messages to the recipient’s mobile phone in the form of texts, keeping employees in the field connected to the latest updates.

Logistics companies’ data must be accurate and complete if operations are to run smoothly. A last-minute change in schedule could mean unfulfilled orders, supply delays, or even a complete breakdown of supply chain management if a quick, dependable system of communications is not in place. TextMagic SMS gateway software and mobile SMS software enable timely, concise and targeted text communications to the appropriate personnel for last-minute changes.

One TextMagic logistics company client set up a UPS notification system within five minutes that facilitates regular advance notification of pickups and deliveries via email to SMS. TextMagic services also streamline daily exchanges of information that are critical to keeping track of logistics companies’ data. Inventory, warehouse availability, and transportation ETAs are all aspects of operations that frequently change. TextMagic optimises any company’s communication network by linking office PCs and mobile devices with lightning-fast transmission of updates.

When a distribution firm makes across-the-board policy revisions that affect a number of supply chain partners, it can utilise the TextMagic gateway to issue one text to a group of recipients, whether they are locally or internationally distributed. With coverage in over 200 countries worldwide that includes several hundred communications networks, TextMagic online text messaging services provide the scope and capabilities for virtually unlimited connections.

Whether coordinating an inbound or outbound supply chain, specialists can operate most efficiently when each manager throughout the system is part of a dedicated communications network. For example, the hub of most operations is the office computer system, where data are stored for supply chain coordination. All links in the chain, including suppliers, inventory, transportation, warehousing, sales, marketing, and end-user (customer) service, depend on connections to the hub. By assuring direct lines of communication between these and other elements of the supply chain, operations managers can implement efficient, integrated systems. As one of the fastest and most targeted methods of communications, TextMagic text messaging technology ensures economical and dependable computer-to-mobile SMS communications. Logistical operations organisers who utilise TextMagic SMS software can far outperform competitors that do not.

By offering clients the ability to send text messages to any member of the team, any firm can build stronger customer relations and a reputation for excellence in customer service. Being available and responsive to text messaging saves both the client and the company time, keeping operations on schedule. TextMagic ties it all together with online texting software that is quick and easy to set up and utilise to its fullest potential.

Nobody likes wasting time. Companies that depend on schedules, including product distributors and service providers, can fine-tune their operations with TextMagic’s online SMS-to-mobile applications and SMS gateway technology, streamlining communications and keeping the entire supply chain running smoothly.

SMS is a largely untapped method for business communication, yet as more and more people are depending on their phones to supplement their changing and increasingly tech-centered lifestyles, the text message medium is becoming more prevalent. Insurance companies should learn how to connect through a text messaging service if they want to maintain business. However, the SMS medium is notoriously hard to work with. TextMagic makes the medium much easier with its Email to SMS service, which allows car insurance companies or life insurance companies to send and receive text messages through a standard emailing program. Read on to learn why your business needs this program.

1) Short And Sweet

Text messages are known for being easy to digest, which should be the emphasis of any sort of business communication. There is a reason that people nowadays seem to text more than they talk. Because they are short and sweet, the information is imparted more quickly and thoroughly. There is no need to couch a text message in a lot of long-winded salutations. If you would like to remind clients to call you back, simply send a text stating, “When are you free for me to call?” If you need to inform a client of a late payment, simply text, “Insurance payment was due a week ago. When will you be able to pay?”

2) Greater Response Rate

One satisfied customer using TextMagic, Brunel Insurance, wrote, “When writing to our customers it could take anything up to 10 days to get a reply, that’s if the letter was not left on the mantelpiece. Now 80% of our texts are replied to within 2 minutes.” The more difficult it is to reply, the less likely it is that a customer or client will do it. However, by using TextMagic, you are using the easiest form of communication available, and a customer will likely dash off a quick reply giving you the exact information that you need.

3) Email Offers Improved User Interface and More Features

By using an email program, you can effectively send a message to as many people as you want. This is perfect if you need to send a mass reminder to pay bills or if you want to offer a promotion or special message to a lot of clients at once through SMS. Additionally, while most SMS sending service systems don’t offer the ability to carbon copy or blind carbon copy a text message, TextMagic allows you to do so with ease. You can SMS-enable your favourite email program and utilise many of the same features for emails, such as variable fields or other business necessities, in a text message.

4) Save on Postal Costs

Brunel Insurance writes of TextMagic, “Not only does it save us postal costs it saves us time.” Indeed, it is important for insurance companies to save money wherever they are able to do so, and postal costs are one such place. If a company has one thousand clients and a letter needs to be sent to every client, postal costs are approximately $320. The cost of using a text messaging service to connect with one thousand people is infinitely smaller than that.

5) Keep Records Easily

By using TextMagic’s email to SMS sending service, you can keep records more easily than if you send important messages via paper. You know exactly what you sent and when you received a reply, so if there are ever any legal issues down the line, you will have all the documentation saved in your email program of choice. Brunel Insurance writes, “The process is so slick; just write an email and send, we have a full audit trail of what has been said and what replies we have received.”

PRTG Network Monitor by PAESSLER is an all-in-one network monitoring tool that lets you monitor your network and server performance. Modern businesses rely heavily on their networks for data, communication and operations. Slow network performance and unexpected outages can heavily harm the day-to-day activities of your business.

By having a reliable network monitor you will be able to prevent network problems before serious escalation. You will also be able to update your hardware according to your needs, which will result in more uptime and more profitable business operation.

With TextMagic’s TextMe you can easily set up a PRTG Network Monitor notification that will send you text messages via email.

The first thing that you will need is a TextMagic account. We offer a free trial, so you are not obligated to spend any money to try out our text messaging services.

After you sign up, head over to your TextMagic reply options where you will set up from whom the text messages will appear.

In your ‘Reply options’ you can apply for a Sender ID. For the sake of this tutorial, I will do this now.

Choose a Sender ID, which can be alphanumeric and up to 11 characters, and click ‘Save’. I chose ‘PRTG Alert’. Usually your Sender ID application will be approved instantly.

Then select your newly approved Sender ID in the dropdown box, select ‘Sender ID’ as the reply option and click ‘Save’.
Now we need to set up the TextMe service. The TextMe service will generate an email address, and all emails that are sent to this address will be forwarded as text messages to users you select while setting up a TextMe e-mail.

Go to the ‘TextMe Service’ tab, and click the ‘Set up new TextMe e-mail’ link.

When setting up a TextMe e-mail, the first thing you need to do is name it. I named mine ‘PRTG alert’.

Then you will need to decide how much information will be forwarded as a text message. I decided to only include the email subject, so that the text message looks tidy and to the point. Doing it this way will also use less TextMagic credits.
Then you can select how many linked text messages will be in each email. I suggest you leave it at 3.

We also need to select the Sender ID we applied to. I recommend setting the Sender ID to something like this, to avoid any confusion as to where the text came from and what it means.

Last but not least, we need to enter mobile numbers that will receive the text messages sent to the TextMe email.

You can enter multiple recipients. You can add contacts from your TextMagic phone book or groups. If you have a lot of people who need to receive PRTG Network Monitor SMS alerts, you may first create a group with those people by exporting their contact details, and then simply add the whole group here.

Please note that you need to include your country’s code and you do not need leading zeroes before the number, nor plusses.

Once you are done entering recipients, click ‘Save’.

You can edit your TextMe email after you have saved it, to either change settings or add more recipients.

Now copy the email. All emails sent to this address will be forwarded to select recipients as a text message via TextMagic’s text messaging service. In my case, the message will contact the subject of the email, so let’s proceed to configure a PRTG Network Monitor notification.

Head over to the PRTG Network Monitor admin panel. From there, you can either create a new notification or edit an existing one.

Let’s add a new one…

Name it…

Set to notify ASAP.

Then select ‘Send Email’. In there you have to configure the notification email that you wish to receive as a text message.

Since I chose to only forward the email subject as a text message, I will only need to edit my subject. In this case I will use the default one with PRTG Network Monitor placeholders. And don’t forget to set the priority to ‘highest’.

Now save your notification and you’re done!

If the thought of tedious text messaging on a tiny mobile phone keypad exceeds your patience quota, you will be happy to discover TextMagic Online, a new computer-based service that facilitates internet texting from your PC or laptop keyboard.

TextMagic’s SMS – short message service – technology keys you in to all of your mobile phone texting contacts anywhere in the world, giving you the ability to send and receive single or bulk messages quickly and inexpensively via your internet connection, and save your communications for later review.

Setting up TextMagic’s key features takes only a few moments, because you can import your mobile contacts from accounts such as Outlook. According to TextMagic users at corporatefun.com, a leading corporate entertainment agency, TextMagic’s texting service has a user-friendly and understandable interface that lets you jump immediately off the mark and be up and running in the text messaging milieu.

Ideal for virtually any type of business that wants to add easy text messaging to its communications portfolio, TextMagic technology fits right in with the program at a corporate entertainment agency such as corporatefun.com. The ability to stay in touch with business clients as they plan an event is critical to providing the right equipment for a successful party.

Corporate party entertainment companies are sure to receive last minute equipment hire changes, supply add-ons, and questions from busy business clients who cannot take the time to make a phone call on the fly. Instead, being able to receive and reply to quick text messages gives TextMagic Online users the ability to keep pace with all sorts of clients.

Staying in close touch through a texting service with anxious customers on event day makes everyone more relaxed. Whether the delivery van with party equipment is delayed by traffic, or the hired jumping castle springs a leak midway through the party, quick communications capability through TextMagic Online can address problems or concerns instantly, keeping clients happy and corporate events running smoothly.

When the popcorn machine and the candy floss spinner prove more popular than planned, and the need for additional supplies is dire and immediate, the event coordinator can toss off a quick text and the corporate entertainment agent can forward the message to the appropriate supplier. Internet texting provided by TextMagic Online optimises the ability for a corporate party entertainment firm to be as responsive as possible to immediate client requests. Impressive customer service builds a loyal clientele, and regular callbacks for party equipment hire can become the backbone of an agency’s yearly revenue structure.

TextMagic Online is an easy, effective marketing tool to keep clients up to date on new equipment such as an adult assault course, games like Bungee Rugby Eliminator, and special packages for occasions like Mother’s Day. By creating a short, evocative text message that TextMagic Online relays to each established or prospective corporate customer, the entertainment hire agency can keep its name prominent while providing clients with additional reasons to make bookings.

With TextMagic software, sending texts via a computer keyboard is cost-effective and fun. All sorts of businesses of any size can send targeted, to-the-point text messages for instant communications wherever and whenever they choose. Busy clients love receiving texts because this popular technology bypasses those antiquated modes of communication such as faxing and mail campaigns that mean more waste paper and wasted time.

In business situations when close communications with customers can be critical, as in the case of equipment hire for corporate entertainment, TextMagic Online serves to eliminate those missed communications that could mean the difference between a dismal failure and a resounding success.

Adrian Thompson of Bristol’s Performance Direct knows a thing or two about money. On his company’s website, he states that investing in a BMW: “will normally be the second biggest purchase in your life after your home.” With this in mind, it’s vital that Adrian is able to communicate his products and plans to as many people as possible in his target demographic. Although his company has only been using web to SMS for a year, he already says that he would prefer to: “use this service rather than use my phone; it’s so much quicker.” In any business, speed can be essential and using web to SMS software can put you streets ahead of the game.

What’s The Mileage?

Web to mobile SMS can put you in touch with your immediate customer base and take you far beyond. A single text message can act as a powerful to call to action that generates new and repeat business. Web to SMS software works by converting your email message into a text message that is sent directly to your customers’ mobile phones. Your message lands right in the palm of their hands.

When you consider that over 85% of the UK population carry a mobile phone, the potential for marketing campaigns and quick, efficient and direct contact with your customers becomes more obvious. Rather than making endless phone calls or waiting for clients to access their emails, you can send your text straight to its target in seconds. Research shows that on average, mobile phone users will check their texts within 45 seconds of the alert sounding and respond within five minutes. You won’t get that kind of response to a traditional email message, even if the recipient is sat in front of their computer at the time.

What’s Under The Bonnet?

What’s under the bonnet with web to mobile SMS is a huge range of benefits that will allow you to contact your client base where and when you like.

● The web to SMS software is a two-way street. Just as you can send texts to your clients from your laptop, the software will convert any text replies back into email form and drop them into your online inbox

● Marketing campaigns can become easy and convenient. Using web to SMS software, you can contact literally thousands of mobile phone users at any one time

● To make things even easier, you can pre-schedule or set up recurring messages to ensure that your campaign goes out on time and has the optimum effect

● You can even keep a watch on who’s got their message and who hasn’t. Online email campaigns spend lots of time and money trying to work out who’s received what. Web to SMS software can give you that information at a glance

On top of all that, this method of communication is fast and cost effective. Forget about phone bills or having to spend ages composing a blanket-text on your mobile; you can do it all from your computer and fire it down the wire.

But it’s not all about bulk. Like Adrian’s business, it’s often about quality rather than quantity. Web to SMS software also allows you to send individual texts for when the human touch is important to driving a deal home.

As Ron Radway knows, the landscape for mortgage lenders is changing. As someone who is constantly seeking out the best deals for his clients, Ron needs to be on top of the latest information and be able to pass it on to his clients quickly. His business, OneCall Financial Advice Centre in Benfleet, relies heavily on being able to contact his clients at short notice. Web SMS has opened a new door of communication to him and his company, allowing him to leave messages and requests to call the office in a way that he knows will get a quick response. Being able to send SMS from desktop computers has also saved him time and money.

Size Doesn’t Matter

Ron’s experience of web SMS is such that he says he: “would recommend it to any business – large or small!” This software allows the user to send as many or as few emails as they want to at any given time. But surely that’s what computers are for?

The difference is that, using this software, you can send SMS from desktop computers directly to your customers’ mobile phones. The software converts your email into text message format. If you consider that it is estimated that around 85% of the population are carrying their mobile phone right now, and that research has shown that people respond to text messages within five minutes of receiving them, you can start to see the bigger picture.

Where Web SMS software scores over traditional email is that it gives you the facility to contact your customers at the drop of a hat, even if they’re on the move. In addition, it means that they’ve got a message that they can review and refer back to when it’s convenient. The software is also a two-way street – your customers’ texts are translated back into email, so that you can keep tabs on their replies without having to go anywhere near your own mobile phone.

Loan Ranger

For anyone in the mortgage finding business, this level of communication is a must-have. But the benefits don’t just stop at being able to send SMS from desktop computers.

● If you deal with foreign investors, your web SMS software can convert your email into any language, giving you a broader client target base

● You can check the status of any messages you have sent online, so you’ll know exactly who has received them and who hasn’t

● Instant direct marketing campaigns are also possible using this service. Using SMS from desktop computers, you can keep your clients informed of the latest deals you have on offer

● You may even find that your clients spread the word for you. We all receive and forward funny texts, so a piece of good mortgage advice might just make its way from one phone to another. Word of mouth is a thing of the past – long live word of text!

One of the most important factors for any business – and especially in the current economic climate – is that web SMS can cost significantly less than trying to keep in touch over the phone. For businesses of all sizes, that matters. It also means that Ron and other business users build up a much closer working relationship with their customers and provide them with a far higher standard of customer care. That can only boost a company’s reputation, and a user-friendly company generates more customers than one that’s still losing customer’s queries, missing their calls and forgetting to tell them about an important new deal. SMS messaging negates all of those business pitfalls, and as Ron has found out, keeping his chain of mortgage buyers happy is a sure way to a ‘For Sale’ sign to turn into ‘Sold’!