How can I automate order notifications or changes?
You can use Zapier integrations to automate order notifications and improve your
logistics management. Textmagic integrates with several retail apps, including WooCommerce, Shopify,
Lemonstand, SamCart, and BigCommerce,
that allow you to trigger automated texts whenever an order is placed, confirmed, or changed.
Here’s the step-by-step tutorial:
Step #1:Log in to your Textmagic account,
and navigate to the
Zapier Integrations page.
Search for the eCommerce platform that you are currently using.
Open the dedicated integrations page to view possible integrations.
Step #2: Click on “Connect Textmagic + *Your Platform*” or select a pre-defined Zap
(e.g. “New order → Send SMS confirmation”). Some Zaps have to be configured in two or more steps
(e.g.: “New order → Create Contact” then “New Contact → Send confirmation”).
Step #3: You will be redirected to the Zapier creation page.
From here you can name your Zap and customize the trigger and action.
Zaps can be tested every step along the way. As soon as you’re ready, save your Zap and test it.
How can I improve customer support for my logistics company through SMS?
Our transport and logistics SMS solutions are also designed to simplify customer support.
There are several ways to improve support with Textmagic:
Automate replies to common customer queries with our
“Incoming SMS Automation”
Find detailed implementation instructions on our service page.
Integrate your ticketing or CRM software with Textmagic and set rules for processing customer queries.
Textmagic integrates with support tools (e.g., SupportBee) as well as several CRMs (e.g., HubSpot, Zoho, Agile, etc.).
Add a Click-to-text widget on your website to provide support to visitors 24/7.
What are the advantages of enterprise SMS for my logistics company?
If you are running a large-scale operation you should opt for a solution that can scale with your business.
Textmagic has over 15 years of experience with large companies.
Here are some of the enterprise SMS transportation and logistics services we offer:
Automated SMS Campaigns
Try our fully featured business texting platform today
Grow revenue and improve engagement rates by sending personalized, action-driven texts to your customers, staff, and suppliers.