Automation flows

AI-powered automation flows for all your business messaging.

From first contact to final reminder, AI builds your flows and keeps them running, so communication flows without manual work.

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Loved by customers. Backed by results.

  • 4.6 / 5
  • 4.6 / 5
  • 4.5 / 5
  • 4.6 / 5
HOW IT WORKS

Set it up once, reach contacts automatically.

Choose what starts your flow, what happens next, and when. Textmagic follows those steps for each contact who enters.

  • Start with a trigger

    Start with a trigger

    A new contact, an incoming message, or an update from a connected app starts the flow.

  • Choose the next action

    Choose the next action

    Send an SMS or email, update contact details, or add someone to a list.

  • Set the rules

    Set the rules

    Add delays and conditions to decide when to continue and which path to take.

Build with AI

Describe the flow.
AI builds it for you.

Tell AI what you want to automate. Review the flow it creates, adjust the details, and activate it when you’re ready.

Relevant follow-ups

Let replies trigger the
next message.

A reply, an email click, or a purchase can change what happens next. Build different paths so your follow-ups reflect what customers actually do.

Connected workflows

Automations that
connect with your
apps.

Start flows from activity in your store or CRM. Send customer updates, change records, and pass information to the next tool without moving it by hand.

Trigger SMS and email from checkout and order events. Add notes and tags as flows run.

Send confirmations, payment updates, and follow-ups automatically as orders progress.

Start flows from CRM activity. Create tasks, update records, and move deals forward.

Send contact data to external tools and continue the workflow beyond Textmagic.

Visibility & control

Stay in control of every flow.

Review failed executions yourself, or use AI to help troubleshoot the flow.

Review. Fix. Retry.

See what failed, check the cause, and retry affected contacts once the issue is resolved.

Ask AI for help.

Open your flow and ask AI to explain what might be wrong and suggest what to fix.

READY-MADE FLOWS

Run recurring
messages on autopilot.

Choose a ready-made flow for a familiar job. Make the messages, timing, and steps your own.

  • Welcome new contacts

    Welcome new contacts

    Introduce your business and share the next steps as soon as someone joins your list.

  • Follow up with leads

    Follow up with leads

    Send the first message, then check in again based on whether the lead responds.

  • Reply outside office hours

    Reply outside office hours

    Acknowledge incoming messages and let customers know when they can expect a reply.

  • Ask for feedback

    Ask for feedback

    Request a review after a purchase or service, without remembering to send it yourself.

  • Keep customers updated

    Keep customers updated

    Use your connected store to send order confirmations, payment updates, and shipping notifications.

  • Recover abandoned checkouts

    Recover abandoned checkouts

    Follow up with opted-in customers who left checkout without completing their purchase.

FAQ

Your first flow is a
few minutes away.

Build your first automation and let
Textmagic handle the repeatable steps.