Voice call forwarding

You should make use of virtual number forwarding to keep up with your clients, provide better customer service and ultimately offer subscribers an alternative to text messaging. Here’s how you can quickly set-up voice call forwarding with Textmagic’s SMS gateway:

Step #1: Log in to your existing Textmagic account. If you’re new, simply register for an account. You will have to add credit and purchase a dedicated number before setting up voice call forwarding.

Step #2: Access the Services -> Numbers tab from the Textmagic dashboard. You will see a list of your dedicated numbers. Click the green Activate forwarding button.

Step #3: Set the phone number where you want your inbound calls to be forwarded. The software will automatically calculate your cost per minute. If you want, you can record a personalised audio greeting and add it to your voice call forwarding.

Step #4: Click on the Next button to complete the setup. The inbound number will become active immediately. Click on Finish.

Calls to your dedicated number are automatically forwarded to your personal number if you have completed the virtual number forwarding configuration process.

From the Services -> Numbers tab, click on the wheel icon and Deactivate call forwarding. You should turn off voice call forwarding overnight or during off-hours to ensure that calls are not missed. If you forget to turn off call forwarding, you might miss dozens of calls.

Voice call forwarding costs will be calculated automatically according to the origin of your inbound calls number on a per minute basis. Don’t forget that you will also have to cover the monthly fee for your dedicated number. We recommend activating the auto-recharge feature for simplified billing.

Yes. Navigate to the Services -> Numbers tab and click on the grey wheel icon and Forwarding settings. Make the desired changes and click on Continue.