Mail Merge SMS & Templates

Mail merge SMS sending allows you to include personal and custom information in text messages created from templates.

Personal Touch

Personalise your text messages with names and other info.

Save Time with Templates

Include mail merge tags in your templates and save time.

Unlimited Custom Fields

Create as many custom contact fields as needed.

Screenshot: Mail merge tags are used to send personalized text messages in bulk

Create Smart Templates with Mail Merge Tags

Send the same message to multiple groups of subscribers again and again with an easy-to-use text message template.

  • Include Names in Messages
    Messages become more personal if you include the recipient’s name in your texts. Personal touch drives better engagement in all fields.

  • Import Custom Fields from Excel & CSV
    Instead of creating mail merge fields manually, you can just import custom contact data and mobile numbers from Excel or a CSV file.

  • Custom Appointment Reminders
    By importing custom data along with mobile numbers you can send accurate appointment reminders to every person, without doing manual work.

  • Templates for Bulk Messaging
    Use a mail merge to send thousands of personalised text messages to your customers while only using one template – great marketing in just minutes.

Frequently Asked Questions

How to configure mail merge tags & SMS templates?

Mail merge tags can be used to send personalised messages to multiple recipients. The TextMagic SMS web app has five default tags (first name, last name, company name, mobile phone number and email address). Here’s how you can create and use mail merge tags for sending customised bulk SMS messages:

Step #1: Create your own mail merge templates using custom fields from the Contacts -> Custom Fields tab.
Mandatory step: When importing contacts to your TextMagic account, you must merge the fields from your file with your TextMagic custom fields and fill out any new custom fields.

Step #2: As soon as you finish adding relevant data to all your custom fields, you can begin crafting your bulk SMS. Test your mail merge name tags by sending a mass text. Click on New message, add recipients and write your message using SMS tags. Click Send.

Step #3: Go to the History tab to view all your sent messages. You will notice that the mail merge tags are replaced with relevant data, thus personalising your mass text.

How to configure SMS tags & templates in TextMagic messenger?

We have added mail merge and SMS templates to the TextMagic SMS messenger for customers who prefer using the desktop app. Here’s the step-by-step guide on how to send a mail merge tag or template via bulk SMS:

How to set up custom fields: Navigate to Tools -> Preferences -> Custom Fields. The TextMagic SMS software allows you to create up to six fields. Give names to your custom fields and click on Save. You can now use the custom fields to import contact data and send personalised bulk SMS messages.

How to set up SMS templates: Log in to the desktop app and access the Templates menu. Click on Create new template, write your message, give it a name and save. You can edit, use or delete the template whenever you want. Keep in mind that you cannot insert mail merge tags directly into the SMS template.

Sending texts with mail merge tags & SMS templates: Click Compose to start writing your message. Add your recipients and write the message, or navigate to Message -> Insert Template to use a predefined text. Navigate to Message -> Insert Tag to add tags in the message. Click on Send.

Can I edit mail merge tags directly into my SMS template?

For the web platform: Yes. You can insert tags directly into your text message template.

For the desktop application: No. You can only add plain text to your message template. The good news is that you can add mail merge name tags to your message after inserting the SMS template.

How can I edit or delete my custom fields?

For the web platform: Navigate to Contacts -> Custom fields and click on the grey wheel icon to edit or delete your tag.

For the desktop application: Navigate to Tools -> Preferences -> Custom Fields. To delete a tag, simply leave the field empty.

What is the best way to merge my Excel contact list with custom fields?

Find out how to import relevant data to your contact list by reading our guide on Importing Contacts.

How Text to Speech Can Improve Your Business Processes

There are several reasons you should turn on text to speech for your SMS marketing campaign. Here are some of the most important benefits that you should consider:

  • Reach all your customers
    Regular text messages can only be sent to mobile devices. But when you turn text into speech, you can get your message across to landline numbers as well.

  • Expand your reach
    TextMagic allows you to turn text into speech for different languages, including English, German, Spanish, French, Romanian, Polish, Italian, Japanese, Korean, Dutch, Portuguese and Russian.

  • Better comunication
    Some customers prefer listening to SMS messages. Text to voice phone calls can be used as an alternative to traditional texting.

Frequently Asked Questions

Not quite sure how text to speech works? Below are several frequently asked questions from our customers.

How to set up text to speech?

With this feature, you can automatically turn text into speech. Setting up text to speech is extremely easy. Here’s the step-by-step guide to setting up the feature:

Step #1: Log in to your TextMagic account or register for a free trial. Navigate to the Services -> Text to Speech tab from the dashboard.

Step #2: From this menu, you can configure your text into voice preferences. SMS to speech only works for landline numbers.

Step #3: Choose the language in which you want your text messages to be read. You can choose from one of the available 19 languages. You can also select the preferred voice gender for your text to speech call.

Step #4: Click on Save changes and you’re done. If you want to edit your text to voice phone call settings, simply navigate to this tab again and make the necessary adjustments.

What happens when I send text messages to landline numbers?

If the SMS text to speech feature is enabled, messages will be converted and delivered to the landline number as a voice message. If the feature is disabled, text messages will not be delivered to the landline number.

How can I turn off or turn on text to speech?

You can disable or enable the text to speech feature instantly from the TextMagic dashboard.

How are costs calculated for text to speech messages?

Voice messages are calculated as SMS messages. TextMagic will simply deduct the equivalent of the SMS message from your prepaid balance. Please check our price list.

What is the best way to merge my Excel contact list with custom fields?

Find out how to import relevant data to your contact list by reading our guide on Importing Contacts.


Thousands of Small Businesses Are Already Using TextMagic