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Here is how the Textmagic business texting platform is helping businesses daily to grow their revenue and improve their productivity.
Frequently asked questions
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Instead of adding them one by one, you can choose to import multiple contacts at once to speed up the process.
We recommend checking out our dedicated support page for importing contacts from an Excel or CSV file, where you can find detailed information about this process.
Step #1 & #2: are similar to the previous importing option. Instead of importing with CSV, you will select the Paste numbers from your clipboard option.
Step #3: Separate your contacts with spaces or commas and ensure that you have only one number per row and column. If you’re importing mobile numbers from multiple countries, you will have to add the country code for each contact.
Step #4: Assign a list to your contacts and click on Continue.
You can check which contacts were imported by navigating to the Import tab. The imported data shows you the number of contacts imported successfully, duplicate contents that were excluded and contacts that failed to import.
Data used by the Textmagic Messager desktop software is stored locally on the PC where you use it. This means that you will also have to import contact lists directly into the desktop application. Here’s our step-by-step guide to importing mobile numbers to the Textmagic messenger:
Step #1: Launch the desktop application. Navigate to File -> Import Contacts from the menu. You can select the source (.CSV, vCard, MagicMessage phonebook, etc.).
Step #2: Select the contact list file from your computer.
The SMS software will show you a preview of the imported data.
You will have to map the information on each column before importing.
Step #3: It is wise to create groups before you import data so you can easily assign your contacts to them. Click on Import and wait for the application to process your data.
You can either send a text to all your contacts, or organize them in lists and decide which list you should send your text message to. You can create as many marketing contact lists as you need, so you don’t need to decide each time which contacts to text.
However, creating too many lists can become very confusing.
We advise you to use a maximum of 20 SMS lists for marketing and work processes.
You can use Textmagic’s standard fields and create your own custom fields (with information such as date of birth, job title, address, etc.) to customise your address book.
Please keep in mind that you must create the custom fields in your Textmagic account prior to importing it.
Create columns with your CSV numbers and fields in the Excel file and match them during the importing process to avoid errors.
The Textmagic SMS platform makes it easy for you to rectify failures.
Simply navigate to the Import -> Failed tab and click on the Edit button next to an incorrect number.
Correct the errors and click on Save.
Creating custom fields with Textmagic is easy. All you have to do is to navigate to the Contacts -> Custom Fields tab and create the field. SMS tags pull information from custom fields to personalise bulk SMS messages, thus giving your text message marketing campaign a human touch.
