SMS for customer service: 7 Tips to delight customers

SMS is the most effective channel for offering real-time support. Let's explore the perks of text customer service and how you can integrate it into your business.

Ioana Sima August 14, 2023
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Ioana Sima Marketing manager for Textmagic. I like figuring out how things work. Passionate about fitness and video games.
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Ioana Sima Marketing manager for Textmagic. I like figuring out how things work. Passionate about fitness and video games.
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contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions