The TextMagic Blog
Text messaging service provider TextMagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider TextMagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Customer communication does not have to be complicated. At its core, it’s simply a conversation between a customer and a support agent. The way these conversations happen, however,…
Information channels and communication technologies have evolved rapidly over the last several decades. Back when texting was invented, messaging capabilities were scarce. Today’s smartphones are equipped with technology…
Text messaging takes on many shapes and forms. While SMS is undoubtedly the most widely used, interest in RCS messaging is rocketing. Statistics show that non-carrier users send…
Concepts such as SMS spoofing, smishing, and phishing have increased in popularity in the last few years. However, very few people know what sets the three apart or…
The rapidly changing mobile marketing landscape can make your head spin if you are looking for the best ways to promote your business online. Here are some useful…
In today’s highly competitive business environment, customer loyalty gives companies a competitive edge and helps them thrive. Why is building loyalty so crucial? Naturally, loyal customers shop regularly….
Text abbreviations and acronyms are necessary, both online in social media and in your text conversations with customers, colleagues, and other businesses. Even if you don’t use them,…
Customer advocacy means putting clients first and adjusting your product or services according to their needs and desires. A study conducted by the Wharton School of Business shows…