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Five Tips to Boost Last-Minute Sales Featured Image

Five Tips to Boost Last-Minute Sales

At some point, your business will experience a decline in sales. It could be because of changes in competition, the seasons, your marketing, or it could because of changes within...

5 Ways to Help Self-Serve Your Customers Featured Image

5 Ways to Help Self-Serve Your Customers

The world of customer service is changing. As consumers become increasingly tech-savvy, there is a greater demand for timeliness, convenience, and control. Consumers are now seeking to take support into...

Mobile Live Chat and Real-Time Customer Service Featured Image

Mobile Live Chat and Real-Time Customer Service

Playing guinea pig for your company’s new software roll-out is a daunting experience. Especially when that software involves live chat or mobile live chat options to engage with customers. There...

Email and Text Marketing: When to Use Which? Featured Image

Email and Text Marketing: When to Use Which?

There are benefits to using both email and text marketing for your overall marketing strategy. Email marketing is extremely cost effective and customizable, while text message marketing can easily grab...