Crisis Communication During COVID-19
The COVID-19 crisis is changing fast. As a result, businesses need to update workers on the situation. Texting allows businesses to create and send urgent messages to keep your workers...
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The COVID-19 crisis is changing fast. As a result, businesses need to update workers on the situation. Texting allows businesses to create and send urgent messages to keep your workers...
With the advent of online deliveries and a move away from traditional shopping, there’s more reason than ever for customers to need ongoing and regular communication with the brands they...
Voice messaging is an often overlooked business communication tool with a wide range of potential uses. It enables businesses to quickly create audio messages and send them to groups of...
What is SMS? SMS has been in our lives for decades now, but the origins of the technology go back a little further than you might think. In 1984, a...
Communication and organization can be major obstacles to the smooth running of construction projects. Text messaging software allows project teams communicate with and organize their workers easier, which increases efficiency...
MMS messaging has been around for almost 20 years now, but many businesses are not taking advantage of its unique capabilities. MMS enjoys the open rates of texting and can...
Today’s home buyers and sellers want immediate updates. Busy clients need updates so they can check while at work or on the move. Unexpected calls are inconvenient. Often clients can’t...
Your churn rate is the rate at which customers stop using your services. Reducing your churn rate to increase long-term clients requires identifying and addressing the reasons your service is...
While the whole world nowadays seems like it’s building a new generation experience through chatbots, the truth is that we are just at the starting line of a snail-paced revolution....
Remote work is on the rise. In fact, a study by Upwork suggested that 73% of all departments will have remote workers by 2028. To keep top talent, organizations must...
Do you want to show appreciation for your top clients this holiday season, but don’t know what to get? If so, then you’re in luck. In this post, I’ll share...
As any retailer knows, holiday sales are essential to their success with 30-40% of sales 30-40% of sales taking place during that time. And Black Friday is the kick-off to...