The TextMagic Blog

Anastasia SvyrydenkoMay 23, 2022

Using digital tools for communication is now a staple in our world. Communication via the internet, email, social media, and, most particularly, SMS has significantly impacted many businesses….

Alexa LemzyMay 18, 2022

In a crisis, effective, rapid, reliable communication is vital. From weather emergencies to health alerts, you must be certain your business is doing its part to reach out…

Raluca MocanuMay 13, 2022

Customer communication does not have to be complicated. At its core, it’s simply a conversation between a customer and a support agent. The way these conversations happen, however,…

Alexa LemzyMay 3, 2022

Information channels and communication technologies have evolved rapidly over the last several decades. Back when texting was invented, messaging capabilities were scarce. Today’s smartphones are equipped with technology…

Alexa LemzyApril 27, 2022

Text messaging takes on many shapes and forms. While SMS is undoubtedly the most widely used, interest in RCS messaging is rocketing. Statistics show that non-carrier users send…

Raluca MocanuApril 19, 2022

Concepts such as SMS spoofing, smishing, and phishing have increased in popularity in the last few years. However, very few people know what sets the three apart or…

Alexa LemzyApril 12, 2022

The rapidly changing mobile marketing landscape can make your head spin if you are looking for the best ways to promote your business online. Here are some useful…

Alexa LemzyApril 6, 2022

In today’s highly competitive business environment, customer loyalty gives companies a competitive edge and helps them thrive. Why is building loyalty so crucial? Naturally, loyal customers shop regularly….