Proven texting strategies for
your business
Provide real-time support with
two-way messaging
Customers increasingly reach out by text, and they expect a quick reply. Around 98% of texts are opened and most are read almost immediately, so SMS lets you answer the moment a question comes in, all from one shared inbox your whole team can use.
Reply instantly to common questions with automated responses, keep every email, chat, and text in a single thread, and send a quick SMS survey after each resolved ticket to confirm you got it right.
Cut no-shows with automated alerts and reminders
A well-timed text is the simplest way to keep people on schedule. Because texts get read almost immediately, automated reminders are one of the most reliable ways to reduce no-shows and keep customers in the loop.
Send appointment and booking reminders, order and delivery updates, payment due notices, and verification codes. Connect Textmagic to your calendar to schedule reminders for clients, your team, and even yourself, automatically.
Grow revenue with
compliant SMS campaigns
Reach the subscribers who opted in to hear from you, right where they'll see it. Bulk SMS campaigns land in an inbox that's read within minutes, so your offers get noticed instead of buried.
Run seasonal sales and flash promotions, share discount codes and vouchers, announce product launches, and re-engage subscribers who've gone quiet. Segment your opted-in lists, use merge fields to personalize each message, and track results in real time so you can adjust as you go.
Close more deals with permission-based texting
Once a lead opts in, texting is the fastest way to keep a deal moving. Messages get opened and answered quickly, so the prospects who asked to hear from you stay engaged instead of going cold in an inbox.
Follow up with leads who've agreed to be contacted, send the details they requested, and keep the full history of every interaction at hand so each conversation picks up where it left off. Consent stays built in, so you only ever text people who want to hear from you.
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Grow revenue and improve engagement with your business clients
Speed up hiring and
keep your team in the loop
Candidates and staff read a text far faster than an email, which makes SMS ideal for anything time-sensitive in HR and recruiting.
Share job openings, screen and schedule candidates, and send interview reminders from the dashboard. For your existing team, use texts for shift updates, policy changes, and event or deadline reminders that are hard to miss.
Reach mobile and remote teams instantly
When something's urgent, a text reaches your team wherever they are, with no app to open or inbox to check.
Share essential updates, reports, and reminders securely, notify staff about policy changes, events, and meetings, and schedule personal to-do reminders that actually get seen.
Keep deliveries moving
with real-time SMS
Real-time texts keep everyone aligned across your supply chain, from the warehouse to the customer's door.
Send automated dispatch updates, delivery and tracking notifications, and driver or team alerts. Connect Textmagic to your existing software so the right update goes out automatically at each step.
Collect feedback and improve engagement with SMS surveys
SMS surveys get responses because they're quick and land where people already are. Text-to-survey needs no app and no admin to record a reply, so completion rates beat email.
Send a short survey after a purchase, a resolved ticket, or an event. Monitor responses to track sentiment, build feedback loops, and catch issues before they grow.