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Auto Crash Repairs keeps customers in the loop
with SMS alerts

The family-run accident repair centre uses Textmagic to save time, share details quickly, and keep customers informed with effortless SMS updates.
Auto Crash Repairs hero image
100%
delivery
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customers updated

Company:

Neasden, London
United Kingdom
Automotive Repair and Maintenance
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Industry:

Automotive

Products used:

Mail merge SMS & templates
Reporting & analytics
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About Auto Crash Repairs

We are an insurance approved accident repairs centre who help consumers, companies and fleet managers get their mishaps and accidents repaired. Family run business from over the last 30 years.

auto crash repairs

The business challenge

On a daily basis we receive a lot of new claims and customers all of whom will need our address and phone number. Whilst trying to save ourselves some time and keeping it efficient as possible, sending a text message has been found to be the easiest way to do so.

How Textmagic helped

I was able to copy and past phone numbers of our clients into the address field with a template message stored and quickly send messages to them with our details or any correspondence whilst also keeping a record of what was sent to whom.

The results

From sending these messages we have received many praises from our customers in regards to how much easier it was for them to be able to have our details without trying to find them anywhere.

I cannot recommend Textmagic enough. It has made connecting with our customers much more easier and efficient.
Author photo
Shvinder Daheley
Admin

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