We are a full service accounting and tax firm in Utah. We specialize in small businesses that are in the service industry. We have expertise in multi- state tax preparation.
The Business Challenge
We had challenges in trying to remind clients about appointments. We had heard about others using a text reminder service and we thought we would try it so our clients wouldn't miss there appointments.
How TextMagic Helped
Everybody looks at their text messages when they come on there phone. It is not like email where someone might look at it every other day. We have found that it helps in getting additional information to complete a tax return.
We have increased time savings because we can finish the tax return instead of putting it aside and waiting for information. This results in increased efficiency because the information is fresh in out head.