Customer messaging for HubSpot teams

No, the integration itself doesn’t carry a separate fee. Sending SMS through Textmagic uses your account balance, the same as any other message, and you can check current rates on our pricing page.

In Textmagic, go to Settings, then Integrations, find the HubSpot card and click Connect. You’ll approve access in HubSpot, map your contact fields, choose a contact list, and start the sync. The whole thing takes a few minutes. For the full walkthrough, please read our support guide.

Not through the background sync, which runs one way, from HubSpot into Textmagic, so HubSpot stays the source of truth for contact details. If you specifically want a change written back to HubSpot, use an automation with the Update contact action.

Outbound texts, inbound replies, and opt-outs, all logged as SMS activity on the contact record. You can toggle outbound and inbound logging on or off. Opt-out logging always stays on, because it’s the signal that protects your whole team from texting someone who asked not to be contacted.

The integration connects one HubSpot account per Textmagic account. If you manage several HubSpot portals, you’ll need a Textmagic account for each one.

Yes, in some markets. Unregistered messages are filtered by carriers before they reach recipients. Textmagic provides guided flows for number registration and verification.

USA and Canada: Registration is required. Toll-free numbers are available. Verification takes around five business days. 10DLC numbers are also available for the United States if local presence matters for your brand.

United Kingdom: No registration required. A dedicated UK virtual number can be purchased and used straight away. It’s the right option if you want two-way communication with customers. Sender IDs, where your company name appears as the sender, are also available for one-way messaging.

Australia: No registration required.A dedicated AU virtual number can be purchased and used straight away. You’ll need to share a few details about your use case during purchase, but there is no verification process. Sender IDs for one-way messaging are also available but can take up to 14 days to be approved, so plan ahead.

Other countries: Dedicated numbers are available for purchase in Austria, Czech Republic, Estonia, Finland, Germany, Hong Kong, Hungary, Indonesia, Italy, Lithuania, Malaysia, Mexico, Netherlands, Norway, Slovakia, Spain, Sweden, Switzerland. Sender IDs are also available in select countries.

Selling somewhere else? Textmagic supports additional markets beyond those listed above. Contact our support team and they’ll get the right number set up for you.

Already have a number with Twilio, Vonage, Bandwidth or Sinch? You can connect it to Textmagic directly through the BYOC integration and send messages using our user-friendly interface.

The sync stops and your accounts are disconnected, but contacts already synced stay in Textmagic and messages already logged stay on the HubSpot timeline. They just stop updating from that point on.

During your free trial, you get full access to all Textmagic features – no credit card required. You’ll also receive 0.5 credits and 10,000 free emails to try out any service.
Bonus: If you’re in the USA, Canada, Australia, or the UK, you’ll get a free texting number for the first month.