decoration background

How Argus Radiology saves thousands with
24/7 SMS monitoring

Argus Radiology is a Columbia-based imaging practice that supports healthcare providers across the United States with around-the-clock diagnostic services. Their radiologists handle an immense daily workload, often reviewing hundreds of studies containing hundreds of images each.
Argus Radiology logo
Our Radiologists read hundreds of studies (some with hundreds of images each) per day, and our clients transfer diagnostic images to us from around the country. It is important that our image transfer and routing systems are up and performing well.
Author photo
Tim Leibovich
Director of IT

Company:

Columbia, MO
United States
Health, Pharmaceuticals, and Biotech

Industry:

Health, Pharmaceuticals, and Biotech Other

About Argus Radiology

Our Radiologists read hundreds of studies (some with hundreds of images each) per day, and our clients transfer diagnostic images to us from around the country. It is important that our image transfer and routing systems are up and performing well.

The business challenge

We require monitoring that quickly and automatically notifies us when problems occur in our system. Some of the open source solutions do not have a robust notification engine, and our Answering Service was not equipped to respond to emails, so we were presented with the task of figuring out how to get automated notifications to the people who could quickly alert us by phone.

How Textmagic helped

Textmagic offered a flexible system, configurable in minutes, that allowed us to bridge the gap and send text messages based on emails, and those texts would originate from the same number every time. This closed the loop on our notification system.

The results

We are now notified quickly when there is a problem or a potential problem, even in the middle of the night. Sometimes we are able to alert our customers to a problem now before they are even aware, and all of it is possible while saving thousands of dollars by using a lean setup with open source monitoring.

Textmagic closed the loop on our automated system monitoring, and I sleep better at night knowing I will be notified of problems quickly.
Tim Leibovich
Tim Leibovich
Director of IT

You’ll probably also like:

Real Estate Investment and Development
Managing every client conversation in one place helped Hartfelt stay responsive and shorten deal timelines by days.
Read the case study
Hardware and Building Material Dealers
Discover how a family-owned lumber mill streamlined team updates with a no-fuss text messaging solution.
Read the case study
Charitable Organizations and Foundations
Discover how a local nonprofit turned to texting to cut through inbox clutter and stay connected with families across New Orleans.
Read the case study