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Reliable SMS alerts
keeps patients and
staff connected

The after-hours medical service uses Textmagic to deliver reliable SMS updates to patients and staff, ensuring clinically important information is always received.
Call The Doctor hero image
Because Textmagic is reliable and we can be sure that our patients and staff receive all texts, it takes away the worry of whether information is received or not.
Author photo
Jesse Hardy
Managing Director

Company:

Adelaide, South Australia
Australia
Founded in 2014
40 Employees

Industry:

Healthcare

Products used:

Mass texting
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About Call The Doctor Pty Ltd

Call The Doctor is a locally owned and operated after-hours medical service providing innovative medical care to help meet the needs of the communities of Hobart and Adelaide. We believe prevention is better than cure, and such patient care is our highest priority.

Residents within our service area can now access bulk billed doctor home visits during the after-hours period. The service is bulk billed for patients with a Medicare or Veterans Affairs card, meaning no out-of-pocket expense.

The business challenge

We needed a service to be able to communicate with our patients and staff. We decided to use Textmagic as it was more reliable than other providers thanks to the high delivery rate. Reliability was what we needed the most.

How Textmagic helped

Textmagic has great texting rates. Because it is reliable and we can be sure that our patients and staff receive all texts, it takes away the worry whether the information is received or not.

The results

The results can be seen in increased reliability and branding for Call The Doctor. Clinically important information is always sent and always received. Messaging keeps both patients and staff reliably connected. Results are amazing, keep up the good work.

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