IXICA boosted invoice payments and reached more clients with SMS

By integrating Textmagic SMS Gateway API with their internal tools, IXICA Communications Inc. boosted invoice payments by 20 % and reached 30–40 % more customers.

20%

more invoice payments

40%

more clients

Company:

Toronto, Ontario

Canada

Founded in 2007

4 Employees

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Industry:

Telecommunications

Products used:

SMS API Gateway

Email to SMS

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Textmagic has been an amazing service that works hand in hand with our internal tools to realize better business results. We look forward to more developments.

Jenoshan Balasingam

VP, Operations

About IXICA Communications Inc.

We are a Telecommunications services provider specializing in SIP Trunking, Hosted PBX, Wholesale Voice, and Data Services. We cater to businesses for their telecom needs and converting customers to SIP based phone systems.

The business challenge

We needed a way to communicate our billing and notifications with customers and we also needed something that would easily integrate with our internal management portal. Most importantly we needed something that works reliably.

How Textmagic helped

Textmagic Gateway API provided a way for us to easily send text messages to our clients. We found multiple opportunities of integrating business communication features with our internal management portal.

The results

We managed to reach an extra 30-40 % of customers that do not regularly check email. Billing notifications helped us get 20 % more invoices paid by the due date.

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