CASE STUDY • Postal, Express Delivery and Couriers

NADC Logistics keeps drivers and engineers connected with SMS

Read the NADC case study and find out how Textmagic business SMS software can help express delivery companies save time and money.

Textmagic allowed us to send and receive information to drivers and engineers all from one set point. It’s much easier than different members of the office staff sending instructions on their mobiles and then, when they leave the office, we do not have a data trail.

Simon Dalrymple

Office Controller

Company:

Long Eaton, Nottingham

United Kingdom

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Industry:

Logistics

Products used:

Mass texting

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About NADC Logistics

NADC LOGISTICS offers a 24H sameday courier services, warehousing and self storage. Also we are a forward stock location for blue chip companies. We stock, pick and pack goods and parts for clients and courier the items direct to store or to an engineer on site for just in time parts requirements.

The business challenge

We needed a fast, cost efficient and reliable method to send details of transport jobs to the driver and engineer. Email and phone correspondence is not that suitable as texting is in our industry.

How Textmagic helped

Textmagic fits our needs perfectly and the logs are a good point of reference for when things don’t go exactly according to the plan. It helps us to identify the problem and solve it fast.

The results

All jobs and instructions are sent, received and replied to. Resulting in messages being identified as delivered. This saves time resending messages and we can receive responses quickly so we know that everything is going as planned.

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