decoration background

Texting increases closing ratio by 10% for Henry Insurance Agency

Managing conversations by text helps Henry Insurance Agency reach internet leads who ignore calls and emails, speeding up the sales process.
Henry Insurance Agency case study
The process is so fast and easy, everyone in the office can use it. Just one new client a month and the system more than pays for itself.
Portrait of Ken Henry
Ken Henry
Owner

Company:

Cincinnati, Ohio
United States
Founded in 2004
3 Employees

Industry:

Insurance

About Henry Insurance Agency

Henry Insurance Agency LLC is your independent, one-stop insurance center for all your personal and business insurance needs. Just one call can get you a tailored proposal package with rate quotes from 6 quality companies. Relax, we make insurance shopping easy!

The business challenge

We get a lot of internet leads, and when we call or email back for additional information, they often don’t respond. This makes the original data less useful and slows the process.

How Textmagic helped

People may ignore calls and emails, but they reply to texts—especially younger consumers. We now text first, then follow up with a call or email.

The results

At least a 10% increase in closing ratio after adopting Textmagic, plus time saved for agents and a faster sales process.

You’ll probably also like:

Real Estate Investment and Development
Managing every client conversation in one place helped Hartfelt stay responsive and shorten deal timelines by days.
Read the case study
Hardware and Building Material Dealers
Discover how a family-owned lumber mill streamlined team updates with a no-fuss text messaging solution.
Read the case study
Charitable Organizations and Foundations
Discover how a local nonprofit turned to texting to cut through inbox clutter and stay connected with families across New Orleans.
Read the case study