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SOLUTIONS Entertainment

Grow your fan base
with SMS and Email for event management

Drive sales, boost audience engagement, and streamline communication with email and texting strategies built for the entertainment industry.

couple dancing at music festival
Capterra
4.6 / 5
G2
4.3 / 5
GetApp
4.6 / 5
Software Advice
4.6 / 5

Drive attendance and repeat bookings with effortless outreach

Textmagic helps event organizers and venues boost attendance with SMS and Email for automated reminders, updates, and promotions that keep fans engaged.

Virtual customer service

Have customers text you with any needs typically managed by a waiter, usher, or manager and respond instantly no matter where your guest is seated.

Virtual customer service

Ticket sales and promotions

Send mass texts and emails with ticket availability, discounted offers and last-minute deals to increase event attendance.

Ticket sales and promotions

Timely event reminders

Keep your audience informed with upcoming events reminders. Include details like time, location, venue, or how to RSVP to ensure they’re fully prepared.

Timely event reminders

Real-time news alerts

Send major announcements, weather updates, or sports scores, SMS delivers the news directly to their phones as it happens.

Real-time news alerts

Client data protection

Protect staff and attendees' personal data with GDPR-compliant, consent-based messaging, and secure access.

Badges

Virtual customer service

Have customers text you with any needs typically managed by a waiter, usher, or manager and respond instantly no matter where your guest is seated.

Virtual customer service

Ticket sales and promotions

Send mass texts and emails with ticket availability, discounted offers and last-minute deals to increase event attendance.

Ticket sales and promotions

Real-time news alerts

Send major announcements, weather updates, or sports scores, SMS delivers the news directly to their phones as it happens.

Real-time news alerts

Timely event reminders

Keep your audience informed with upcoming events reminders. Include details like time, location, venue, or how to RSVP to ensure they’re fully prepared.

Timely event reminders

Client data protection

Protect staff and attendees' personal data with GDPR-compliant, consent-based messaging, and secure access.

Badges

How entertainment brands and agencies use Textmagic

Learn how fitness studios, sports teams and talent platforms schedule alerts, feedback requests, and internal messages to keep both members and staff connected.
FOR ATTENDEES

Enhanced event promotion

Send announcements, updates, and last-minute changes to ensure every attendee stays in the loop.

Enhanced event promotion
FOR ATTENDEES

Audience voting and polls

Engage fans via SMS or email by allowing them to vote for show contestants or rate performances.

Audience voting and polls
FOR ATTENDEES

Post-event feedback collection

Enhance interaction and keep your audience involved with post-event surveys to collect valuable data.

Post-event feedback collection
FOR INTERNAL TEAMS

Vendors & partners coordination

Share itineraries and speaker lists, venue updates, and lineup changes across every channel.

Vendors & partners coordination
FOR INTERNAL TEAMS

Crew management & scheduling

Send shift reminders, setup times, and task updates to stagehands, technicians, and production crews.

Crew management & scheduling
FOR INTERNAL TEAMS

Crisis & safety communications

Send urgent alerts to staff in case of event emergencies or crowd management needs.

Crisis & safety communications

The all-in-one toolkit for event communication

Automate messages, personalize outreach, and grow your client base with segmentation, dynamic fields, subscribe forms, smart scheduling and more.
Communicate 1-on-1 with event attendees
Build stronger connections through personalized SMS and email conversations. Use dynamic fields and segmentation to send tailored offers, location-based updates, and post-event follow-ups.
Automate mobile ticket delivery
Connect Textmagic with tools like Ticket Tailor to auto-send tickets instantly after purchase. Customers get their mobile ticket or download link instantly, saving time and creating a smoother event experience.
Run coordinated SMS and email campaigns
Use customizable templates for sports events, concerts, and plays to launch campaigns faster. Integrate your messaging with existing marketing tools to complement social media and digital outreach.
Handle ticketing and event inquiries
Use two-way SMS and shared inboxes to reply to ticket, event schedule, or venue questions fast, reducing support calls and keeping guests informed before, during, and after the event.
Grow your list of subscribers
Add subscribe forms to your event site to capture new attendees and build excitement early. Keep them engaged with SMS and email updates featuring exclusive news and offers.
Communicate 1-on-1 with event attendees

Discover why over 40,000 entertainment businesses worldwide trust Textmagic

Studios, venues, and production teams use our platform to promote events, coordinate staff, and keep audiences engaged with SMS and email updates.
  • Rated ★★★★★ on Capterra & G2
  • Over 20 years of trusted communication solutions
  • Driving 140K+ entertainment messages monthly
Woman playing guitar

“Textmagic has become an integral part of the success of our business. I highly recommend it.”

Angelene Harris – Director

emma wallace

“Textmagic has streamlined our ability to swiftly and effectively communicate with a range of groups and individuals.”

Emma Wallace – Admin

Harc Entertainment
SMS + Email
reduced last-minute dropouts by keeping artists & staff informed.
Royal Exchange Theatre
Textmagic
helped the team get faster replies from hard-to-reach participants.

Expert tips on entertainment marketing and event promotion

Read our latest guides on the entertainment industry, from impactful event messaging and email campaigns to automation tools that increase attendance and build lasting audience connections.
Text messaging for event management cover
marketing April 23, 2024 7 min read
How to use text messaging for event promotion and management

In the past years, getting the word out about an event, concert, party, or conference posed incredible difficulties. Not anymore. …

20 practical SMS segment ideas
guides May 28, 2025 15 min read
20 Contact segmentation ideas to save hours on follow-ups and reminders

Segments in Textmagic help you skip the repetitive work by automatically grouping the right contacts, so you can send timely, targ…

Email survey templates for guaranteed feedback
email July 23, 2024 9 min read
15 Email survey templates to ensure customer feedback

Email surveys have emerged as a critical tool for businesses seeking to improve their products and services. Simply sending out so…

Frequently asked questions

Haven’t found what you were looking for? Contact us now

What are the benefits of using SMS and email for event management?

With Textmagic’s combined SMS and email platform, event organizers can manage all communication from one place:


  • Reach attendees instantly with time-sensitive SMS updates and reminders.
  • Build engagement through personalized email campaigns before and after events.
  • Automate notifications for ticket confirmations, schedule changes, and surveys.
  • Unify communication by managing both channels in a single, easy-to-use workspace.
  • Enhance performance tracking with real-time delivery and engagement insights.
How can I segment my attendee list for more targeted outreach?

Textmagic lets you group attendees by ticket type, event, purchase history, interests, or location. With segmentation and dynamic fields, you can send tailored reminders, VIP updates, early-access alerts, or post-event follow-ups that feel relevant to each audience segment.

How does two‑way messaging work for real‑time attendee support?

Two-way SMS gives your attendees a direct line to your team. They can reply with questions about tickets, schedule changes, parking, or venue details, and your staff can respond instantly from a shared inbox. It’s fast, reliable, and built for live event communication.

Can I automate reminders for shows, classes, or ticket deadlines?

Yes. Textmagic allows you to automate event reminders, ticket cutoff alerts, pre-show instructions, and post-event thank-you messages. Automation helps reduce no-shows, boost attendance, and keep guests informed without manual effort.

Can I manage communication with staff, performers, and vendors through Textmagic?

Absolutely. With contact lists, group messaging, and two-way chats, you can coordinate schedules, send last-minute changes, and keep everyone aligned – backstage teams, performers, volunteers, security, or suppliers.