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SOLUTIONS TECHNOLOGY

Reach your tech team when it matters with Email and SMS alerts

When production breaks, every second counts.
Your entire team gets the alert instantly so you can respond before things escalate.

Technology page hero
Capterra
4.6 / 5
G2
4.3 / 5
GetApp
4.6 / 5
Software Advice
4.6 / 5

How technology teams stay ahead of critical moments

IT, DevOps, developers, and network ops teams use our solution for critical alerts,
incident response, automation, and infrastructure support.

Reliable service notifications

Automate notifications to keep staff and customers informed about service updates, security alerts, release schedules & more.

Reliable service notifications

Lead generation & onboarding

Turn leads into clients faster with instant replies, automatic email follow-ups, and clear onboarding messages that guide every step.

Lead generation & onboarding

Tool connectivity for modern teams

Connect your CRM, billing, and product tools, and make sure your conversations and data remain consistent across platforms.

Tool connectivity for modern teams

API that fits any solution

Use Textmagic’s API to integrate SMS and email into your tech stack and developer tools for faster alerts, smoother workflows, and real-time communication.

API that fits any solution

Compliance you can trust

Ensure every message meets compliance standards and keeps client data protected with consent management, opt-outs, and role-based access controls.

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Reliable service notifications

Automate notifications to keep staff and customers informed about service updates, security alerts, release schedules & more.

Reliable service notifications

Lead generation & onboarding

Turn leads into clients faster with instant replies, automatic email follow-ups, and clear onboarding messages that guide every step.

Lead generation & onboarding

API that fits any solution

Use Textmagic’s API to integrate SMS and email into your tech stack and developer tools for faster alerts, smoother workflows, and real-time communication.

API that fits any solution

Tool connectivity for modern teams

Connect your CRM, billing, and product tools, and make sure your conversations and data remain consistent across platforms.

Tool connectivity for modern teams

Compliance you can trust

Ensure every message meets compliance standards and keeps client data protected with consent management, opt-outs, and role-based access controls.

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Powerful use cases for business technology teams

Explore how technology professionals use our platform to streamline daily communication,
from alerts to updates and client messages.
FOR INTERNAL TEAMS

Efficient client onboarding

Engage leads instantly and guide new clients through onboarding with automated SMS and emails.

Efficient client onboarding
FOR INTERNAL TEAMS

Faster replies with shared access

Manage all client conversations in one shared inbox to improve response times and collaboration.

Faster replies with shared access
FOR INTERNAL TEAMS

Real-time security notifications

Boost security with SMS OTP, troubleshooting emails, scam alerts, and downtime notifications.

Real-time security notifications
FOR EXTERNAL TEAMS

Product & service announcements

Keep users informed about new features, launches, and service updates with timely SMS & emails.

Product & service announcements
FOR EXTERNAL TEAMS

Segment-based retargeting

Create contact segments based on users’ preferences, behaviors, or triggers for higher conversion.

Segment-based retargeting
FOR EXTERNAL TEAMS

Increased customer retention

Grow retention with customized alerts and reminders that keep users engaged over their journey.

Increased customer retention

Messaging tools your tech team uses every day

Textmagic combines email for IT support, SMS alerts, and SaaS communication to keep teams connected, users informed, and operations running smoothly.
Manage every channel from one inbox
Manage tickets, alerts, and client messages in one shared inbox across SMS, email, live chat, and social – built for fast-moving IT and SaaS teams.
Improve copy and integrate easily
Use AI Review to polish campaign copy and lower spam risk. With the Email Campaigns API, send and schedule campaigns from your own tools – integrating Textmagic into your IT stack for smoother tech communications.
Spot critical incidents faster
Filter tasks by priority, status, assignee, or due date to quickly surface critical incidents, manage workloads, and react before issues escalate.
Reply without starting from scratch
Use pre-built SMS and email templates for change management announcements, incident or maintenance updates, and governance messages.
Connect your favorite platforms
Integrate with Salesforce, Slack, Jira, GitHub and more through Zapier or native connections to eliminate silos and improve operational efficiency.
Manage every channel from one inbox

Over 5,000 technology businesses worldwide use Textmagic for messaging

Technology companies can unlock new levels of communication, engagement, and efficiency with integrated SMS and email.
  • Rated ★★★★★ on Capterra & G2
  • Over 20 years of trusted communication solutions
  • Driving 2+ million SaaS companies alerts monthly

“Textmagic has been an amazing service that works hand in hand with our internal tools to realize better business results.”

Jenoshan Balasingam – VP, Operations

Wynter

“Textmagic made a significant difference in ensuring research projects got completed faster and more efficiently.”

Viljo Vabrit – B2B Participant Manager

Technology solutions page image
Wynter
2x
Higher participation with text alerts
Ixica
20%
More invoice payments with billing notifications

Explore additional resources for SaaS companies

Get practical guides and expert tips for IT teams and technology companies on using SMS and email.
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Two-Factor Authentication text message: Is SMS 2FA secure?

As cyber criminals become more innovative in their efforts to break down users’ defenses, businesses must become more active in …

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What is SMS OTP (One-Time Passcode) verification?

As more and more businesses nowadays increasingly move online, securing user interactions has become crucial. One effective tool i…

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How integrated email and SMS marketing drives better results

Email and SMS marketing each bring their unique strengths to the table, but they’re at their most powerful when used together.&n…

Frequently asked questions

Haven’t found what you were looking for? Contact us now

How can SaaS platforms use Textmagic for user communication?

SaaS businesses can use Textmagic to send real-time alerts, feature announcements, onboarding messages, and security notifications through both SMS and email. This helps ensure users are informed instantly about updates, incidents, or new releases, without relying solely on in-app messaging or email automation tools.

Can Textmagic integrate with tools used by digital agencies and IT service providers?

Yes. Textmagic integrates seamlessly through Zapier and native connectors with tools like Salesforce, Slack, Jira, GitHub, Zendesk, and more. Agencies and IT providers can connect their CRMs, ticketing systems, and collaboration platforms to automate alerts, streamline workflows, and keep client communications organized in one place.

Is Textmagic suitable for both internal team alerts and client-facing communication?

Absolutely. Technology teams use Textmagic for internal alerts (e.g., downtime notifications, deployment updates, incident response) and client-facing communication (e.g., product updates, onboarding messages, security alerts). Everything is managed from one shared inbox, so nothing falls through the cracks.

How does Textmagic support secure communication for cloud platforms and infrastructure providers?

Textmagic includes role-based access, consent and opt-out management, message logs, and secure handling of sensitive data, supporting compliance with GDPR, SOC 2, and other local telecom regulations. This ensures that operational alerts, downtime notifications, and security messages are delivered securely and reliably.

Can Textmagic scale as our technology business grows?

Of course. Textmagic is designed to support everything from small development teams to large SaaS platforms and global cloud providers. Its pay-as-you-go pricing, automation features, and flexible integrations make it easy to scale communication as your business expands, without adding complexity.