Cut no-shows by
42% with SMS and Email for healthcare

SMS for healthcare refers to the use of secure text messaging to streamline communication between medical professionals and patients. From appointment reminders to post-visit patient education, SMS helps improve communication, enhance care coordination, and reduce administrative burden.

For providers, HIPAA compliant texting ensures that messages containing protected health information (PHI) meet strict privacy standards, making it safe to engage with patients via their preferred channel.

Whether you’re sending reminders to reduce no-shows, following up with new patients, or delivering educational tips for better health outcomes, SMS for healthcare offers a powerful, compliant, and cost-effective solution for modern care delivery.

A wide range of patient-facing SMBs and independent healthcare providers can benefit from streamlined, secure communication tools, especially those who need to efficiently manage medical information, coordinate with medical staff, and offer ongoing support to patients.

Textmagic supports:

• Medical practices (clinics, family medicine, surgical centers)
• Specialized care (chiropractic, optometry, dental, oncology, dermatology)
• Mental and behavioral health services
• Alternative care (acupuncture, naturopathy, massage therapy)
• Home health, senior care, hospice, and rehabilitation providers
• Healthtech and diagnostics (labs, imaging, remote testing)
• Pharmacies and medical supply companies
• Research organizations and CROs

These businesses rely on consistent, compliant communication to reduce missed appointments, share test results, educate patients, and ensure continuity of care, without overwhelming teams or putting sensitive patient data at risk.

No. Your personal number stays private.

When you send messages through Textmagic, patients see your dedicated business number (or a verified toll-free/10DLC number you’ve set up), not your personal phone. In supported regions, you can even use an SMS Sender ID to display your clinic/hospital name, giving your communication a professional, branded look.

Absolutely. With Textmagic, you can send secure appointment reminders via SMS or email to help reduce missed appointments and improve overall communication between medical staff and patients. These reminders ensure that your patient list stays on track, whether you’re managing a small clinic or coordinating care across many patients.

You can also automate updates like prescription refills, upcoming appointments, test results, or critical medical information. This helps streamline front-desk operations and frees up valuable time for care teams to focus on delivering better service.

SMS can be HIPAA-compliant, but only when sent through a secure, compliant platform designed to protect patient privacy.

At Textmagic, we understand how important it is for healthcare professionals to maintain trust while delivering timely communication. Our secure messaging solutions support patient consent workflows and use safeguards like end-to-end encryption and user access controls to ensure sensitive patient data stays protected.

With Textmagic, providers can send essential updates like appointment reminders or prescription notifications, while staying aligned with HIPAA guidelines. This enables safe, efficient care delivery that puts both patient privacy and convenience first.