Cut no-shows & manual work with
SMS & email reminders
Send scheduled and automated reminders and patient updates. Spend less time on manual follow-ups, calls and reschedules.
Why healthcare teams trust Textmagic
Unified communication hub
Send and receive patient and staff messages from one shared inbox. Use SMS and email without switching tools or losing context.
Telehealth visit links
Send one-tap join links by SMS or email so patients can join visits securely without extra steps with portals or logins.
Reduced administrative work
Give staff their own access and roles instead of shared logins. Keep communication organized, secure, and easy to manage.
Automated patient outreach
Send appointment reminders and follow-ups automatically. Connect Textmagic to your systems and reduce manual work.
Trusted, compliant outreach
Communicate with patients using secure messaging that supports data protection and responsible healthcare outreach.
Unified communication hub
Send and receive patient and staff messages from one shared inbox. Use SMS and email without switching tools or losing context.
Telehealth visit links
Send one-tap join links by SMS or email so patients can join visits securely without extra steps with portals or logins.
Automated patient outreach
Send appointment reminders and follow-ups automatically. Connect Textmagic to your systems and reduce manual work.
Reduced administrative work
Give staff their own access and roles instead of shared logins. Keep communication organized, secure, and easy to manage.
Trusted, compliant outreach
Communicate with patients using secure messaging that supports data protection and responsible healthcare outreach.
Messaging use cases for healthcare teams
Appointment & care reminders
Reduce missed appointments and fill schedule gaps using automated SMS and email reminders.
Educational health tips
Share short, general health tips and care information to support patients between visits.
Patient feedback and reviews
Collect post-visit feedback and reviews to understand experience and improve service quality.
Cross-department updates
Send updates across departments and confirm that staff have received important information.
Crisis notifications
Share urgent notifications during severe weather or facility incidents to keep people informed.
Staff availability alerts
Notify available staff in real time to cover open shifts or respond to urgent staffing needs.
Built for next level patient communication
Trusted by healthcare teams of any size around the world
- Highly rated on Capterra and G2
- Used by hundreds of clinics & care providers
- Delivering millions of messages every month
“Choosing Textmagic for our medical practices was the best decision for our business!”
“The ability to schedule automated SMS reminders is a game-changer. It saves our staff hours each week and improves patient attendance.”
Helpful resources for unified communications in healthcare
SMS for healthcare: How to improve patient care with text messaging
Text messaging’s main appeal lies in its accessibility. With over 5 billion people worldwide able to send and receive SMS messages…
10 Sectors making the most of text message marketing
Text messaging has become a popular, effective marketing solution for businesses across various industries, and the versatility of…
SMS Compliance checklist for businesses: Best practices to stay safe and effective
SMS is one of the most effective ways to connect with customers because it’s fast, personal, and highly engaging. Only 1 in 10 c…
Frequently asked questions
Haven’t found what you were looking for? Contact us now
SMS for healthcare refers to the use of secure text messaging to streamline communication between medical professionals and patients. From appointment reminders to post-visit patient education, SMS helps improve communication, enhance care coordination, and reduce administrative burden.
For providers, HIPAA compliant texting ensures that messages containing protected health information (PHI) meet strict privacy standards, making it safe to engage with patients via their preferred channel.
Whether you’re sending reminders to reduce no-shows, following up with new patients, or delivering educational tips for better health outcomes, SMS for healthcare offers a powerful, compliant, and cost-effective solution for modern care delivery.
A wide range of patient-facing SMBs and independent healthcare providers can benefit from streamlined, secure communication tools, especially those who need to efficiently manage medical information, coordinate with medical staff, and offer ongoing support to patients.
Textmagic supports:
- Medical practices (clinics, family medicine, surgical centers)
- Specialized care (chiropractic, optometry, dental, oncology, dermatology)
- Mental and behavioral health services
- Alternative care (acupuncture, naturopathy, massage therapy)
- Home health, senior care, hospice, and rehabilitation providers
- Healthtech and diagnostics (labs, imaging, remote testing)
- Pharmacies and medical supply companies
- Research organizations and CROs
These businesses rely on consistent, compliant communication to reduce missed appointments, share test results, educate patients, and ensure continuity of care, without overwhelming teams or putting sensitive patient data at risk.
No. Your personal number stays private.
When you send messages through Textmagic, patients see your dedicated business number (or a verified toll-free/10DLC number you’ve set up), not your personal phone. In supported regions, you can even use an SMS Sender ID to display your clinic/hospital name, giving your communication a professional, branded look.
Absolutely. With Textmagic, you can send secure appointment reminders via SMS or email to help reduce missed appointments and improve overall communication between medical staff and patients. These reminders ensure that your patient list stays on track, whether you’re managing a small clinic or coordinating care across many patients.
You can also automate updates like prescription refills, upcoming appointments, test results, or critical medical information. This helps streamline front-desk operations and frees up valuable time for care teams to focus on delivering better service.
SMS can be HIPAA-compliant, but only when sent through a secure, compliant platform designed to protect patient privacy.
At Textmagic, we understand how important it is for healthcare professionals to maintain trust while delivering timely communication. Our secure messaging solutions support patient consent workflows and use safeguards like end-to-end encryption and user access controls to ensure sensitive patient data stays protected.
With Textmagic, providers can send essential updates like appointment reminders or prescription notifications, while staying aligned with HIPAA guidelines. This enables safe, efficient care delivery that puts both patient privacy and convenience first.