The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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Building customer trust through secure SMS marketing practices
Have you ever received an unsolicited sales pitch or spam message on your phone that immediately caused you to lose trust in that ...
4 Easy Gmail SMS integrations with Textmagic and Zapier
Gmail is Google’s free email service, offering users email storage, email communication, spam filtering, and search capabilities...
From leads to deals: Navigating the 7 sales pipeline stages
Certain businesses have a natural sales flow, receiving leads from marketing campaigns or client referrals. These prospects are nu...
Emergency SMS alert system for crisis communication management
When facing unfortunate circumstances, having a reliable crisis communication system in place is crucial. From weather emergencies...
What is Direct Inward Dialing (DID) and how does it work?
Does your business get a lot of incoming calls every day? Do you have specific telephone lines for different departments? Then Dir...
What is call masking and how can it benefit your business?
Have you ever had to call your food delivery courier? It may not have been obvious at first glance, but the number you dialed was ...
15 Must-track customer success metrics for accelerated growth
Ignoring customer success metrics is like navigating a ship without a compass. These key performance indicators (KPIs) provide a p...
16 Use cases of text messaging for small businesses
Text message marketing is often seen as a tool used only by large organizations, but SMS marketing campaigns can help businesses o...
Two-Factor Authentication text message: Is SMS 2FA secure?
As cyber criminals become more innovative in their efforts to break down users’ defenses, businesses must become more active in ...
