The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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62 Customer service email templates for every situation
Clients expect fast and reliable service that meets and exceeds their expectations. A simple way of providing better support is by...
The 10 best CRMs for small businesses to choose from in 2025
Small businesses often struggle with growing their client base, mainly due to a lack of proper client management. Keeping track of...
Welcome emails done right: 15 Templates for every occasion
In business, much like in personal encounters, the initial interaction sets the tone for the entire relationship with a customer. ...
A step-by-step guide to successful omnichannel communication
Communication is the cornerstone of every successful relationship, including business ones. Companies with strong omnichannel cust...
Overcoming customer pain points: 20+ Strategies that work
Have you ever examined your customers’ journey from interest to conversion and noticed significant gaps between cart additions a...
15 Email survey templates to ensure customer feedback
Email surveys have emerged as a critical tool for businesses seeking to improve their products and services. Simply sending out so...
Skyrocket your credibility: 20+ Ways to increase Google reviews
Many businesses don’t know how to answer negative reviews or even address positive Google reviews. Poor ratings, a lack of trust...
The ultimate guide to professional appreciation emails: 16 Templates and best practices
Whether you're thanking a customer for their business or showing your employees how much you value them, a well-timed appreciation...
15 Apology email templates that signal professionalism and best practices
An apology email to customers serves as a crucial tool for damage control. It allows businesses to minimize negative impacts and m...
