The Textmagic Blog
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
In business, much like in personal encounters, the initial interaction sets the tone for the entire relationship with a customer. ...
Communication is the cornerstone of every successful relationship, including business ones. Companies with strong omnichannel cust...
Have you ever examined your customers’ journey from interest to conversion and noticed significant gaps between cart additions a...
Email surveys have emerged as a critical tool for businesses seeking to improve their products and services. Simply sending out so...
Many businesses don’t know how to answer negative reviews or even address positive Google reviews. Poor ratings, a lack of trust...
Whether you're thanking a customer for their business or showing your employees how much you value them, a well-timed appreciation...
An apology email to customers serves as a crucial tool for damage control. It allows businesses to minimize negative impacts and m...
Companies face a $3.7 trillion annual risk due to bad customer experiences, while three in four customers say that a bad interacti...
Negative feedback might be the starting point of a positive business relationship if you constructively deal with them. But this c...
