How to respond to negative reviews and win back customers

Improve your online reputation and customer relations by addressing criticism with skill and empathy.

Raluca Mocanu June 25, 2024 9 min read
contents
Raluca Mocanu Raluca Mocanu is a copywriter at Textmagic and began her content writing journey in 2016. She loves traveling, reading, on-stage drama and recently discovered a deep interest in psychology.
Get the latest news from us Subscribe to our newsletter to get all updates to your inbox.

Related articles

Reminder email best practices
MarketingDecember 13, 2024
Mastering reminder emails: How to write and ensure they get results

Ever been ghosted by someone you emailed days before...


10 best CRMs for small businesses
MarketingAugust 21, 2024
The 10 best CRMs for small businesses to choose from in 2025

Small businesses often struggle with growing their c...


How to improve SLA response time in 5 easy steps
MarketingMay 24, 2023
5 Effective strategies to improve SLA response times

The SLA response time metric in service level agreem...


MarketingJune 27, 2023
6 Killer techniques to boost your mobile sales

Over 5 billion people worldwide – representing...


Emoji text in mobile phone
MarketingJune 3, 2021
When texting emojis in your business communication is a good idea?

For many people, emojis have become a part of daily ...


Raluca Mocanu Raluca Mocanu is a copywriter at Textmagic and began her content writing journey in 2016. She loves traveling, reading, on-stage drama and recently discovered a deep interest in psychology.
Get the latest news