The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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How to ask customers for feedback the right way: 10 Tips with examples
Regardless of the industry you are in, customers are the most important part of your business. Consequently, knowing what they thi...
30+ Feedback request message templates to encourage reviews
Most customers will not leave a review on their own. They tend to speak up when they are very happy or very annoyed, so the quiet ...
What is SMS? Meaning and how it compares to MMS, RCS & more
Most people use "SMS" and "text message" as if they mean exactly the same thing. They nearly do, but the small difference between ...
ACMA’s new SMS Sender ID rules: what changed and how to register
Australians lost more than $13.8 million to text message scams in just the first nine months of 2025. Many of these scams worked b...
The best SMS APIs in 2026: Evaluation guide + top 9 providers
Choosing an SMS API is easy. Choosing the right one for your team is harder. Some platforms are built for developers who want comp...
How to easily send a text message via your preferred email client
SMS has a 90% open rate within the first three minutes of delivery. Email is where most business communication happens. Combining ...
How to automate SMS order notifications for your Shopify store
Customers rarely contact support when they're uncertain about an order. They simply lose trust in the store. While Shopify sen...
How to text your Shopify customers (and stay compliant)
Think about the last time a brand texted you and it felt useful rather than annoying. Probably an order confirmation, a shipping u...
Automate Email & SMS with Textmagic: 6 flows for busy teams
You're managing messages, sending follow-ups, answering the same questions. Every week, it eats hours you could spend actually gro...
