The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
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20 customer service phrases to use and 10 to avoid in 2025
support February 3, 2023 9 min read
20 Customer service phrases to use and 10 to avoid in 2025

Powerful customer service phrases can help you improve client interactions and ensure that your customers feel like they can alway...

Business texting etiquette: woman reading a text
marketing February 2, 2023 9 min read
Business texting etiquette: 14 rules for your SMS campaign

Whether you're reaching out to customers, partners, or employees, business texting allows you to connect quickly and efficiently. ...

SMS property management - cardboard boxes
business January 11, 2023 7 min read
How to use SMS for property management: Benefits, use cases, and templates

Marketing your property can be a time-consuming and costly process. Using SMS for property management will save you valuable resou...

CSAT vs. NPS
support January 6, 2023 10 min read
CSAT vs. NPS: Which is a better indicator of customer satisfaction?

The long-debated question regarding customer satisfaction comes down to CSAT vs. NPS. CSAT stands for customer satisfaction score,...

Man using Textmagic free trial
guides November 2, 2022 7 min read
5 Ways to get the most out of your Textmagic trial

Not sure if business texting is right for you? Sign up for the Textmagic trial and test SMS for your company – no commitment, no...

sms October 27, 2022 5 min read
SMS texting vs instant messaging: What are the differences

Instant messaging and texting both allow you to connect to people via their mobile devices and boast the common advantage of being...

Textmagic SOC 2 Type II Certified
business September 13, 2022 3 min read
Great news: Textmagic is now SOC 2 type II certified

We are happy to announce that Textmagic has achieved SOC 2 Type II compliance in accordance with the American Institute of Certifi...

SMS and email spam words
sms August 10, 2022 8 min read
Email & SMS spam words to avoid when marketing your business

Businesses all over the world lose approximately $20.5 billion every year because of spam. This issue applies to both emails and t...

Textmagic Hubspot SMS automations featured image
guides July 20, 2022 9 min read
4 Easy HubSpot SMS automations with Textmagic and Zapier

Today, we will continue our series of integration tutorials with a quick guide on HubSpot SMS automation. All of the automations i...