The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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Collaboration in the workplace guide
business March 24, 2023
Workplace collaboration: Our secrets to more productive teams

Seamless collaboration in the workplace is a game-changer for organizations looking to grow. Whether you’re a high-level executi...

Cell phone with deleted text message icon on the screen
general March 23, 2023
How to recover deleted text messages: Essential tips and tools

There are plenty of ways to lose an important text from your phone, from accidentally deleting text messages to losing or damaging...

support March 17, 2023
8 Proven customer satisfaction surveys to elevate your business

With the ever-growing number of touchpoints throughout the buyer journey, customer information becomes a black box. Customer satis...

Woman taking action on a text: SMS conversion rate featured image
sms March 15, 2023
How to measure and improve your SMS conversion rates

With rising customer acquisition costs and today’s uncertain economy, it is becoming more difficult for businesses to stand out ...

how to send text from a computer guide
guides March 1, 2023
7 Easy ways to send texts from your computer

Whether you're looking to check in with a friend, keep your team up to date, or promote your business with SMS marketing, being ab...

Best customer service books in 2025
support February 28, 2023
10 Best customer service books to read in 2025

Creating the best customer experience starts and ends with providing excellent customer service. While many companies invest h...

Closed feedback loop for customer support
support February 23, 2023
5 Simple steps to implement an effective closed feedback loop

Feedback is what separates thriving businesses from those stuck in survival mode. Companies that actually listen to their customer...

20 customer service phrases to use and 10 to avoid in 2025
support February 3, 2023
20 Customer service phrases to use and 10 to avoid in 2025

Powerful customer service phrases can help you improve client interactions and ensure that your customers feel like they can alway...

Business texting etiquette: woman reading a text
marketing February 2, 2023
Business texting etiquette: 14 rules for your SMS campaign

Whether you're reaching out to customers, partners, or employees, business texting allows you to connect quickly and efficiently. ...