The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
Follow us:
71 Customer satisfaction survey questions by user journey
Knowing what customer satisfaction survey questions to ask to get the most valuable feedback possible can be difficult. In this...
How to recover deleted text messages: Essential tips and tools
There are plenty of ways to lose an important text from your phone, from accidentally deleting text messages to losing or damaging...
8 Proven customer satisfaction (CSAT) survey examples & tips to elevate your business
With the ever-growing number of touchpoints throughout the buyer journey, customer information becomes a black box. Customer satis...
How to measure and improve your SMS conversion rates
With rising customer acquisition costs and today’s uncertain economy, it is becoming more difficult for businesses to stand out ...
Business texting etiquette: 14 rules for your SMS campaign
Whether you're reaching out to customers, partners, or employees, business texting allows you to connect quickly and efficiently. ...
How to use SMS for property management: Benefits, use cases, and templates
Marketing your property can be a time-consuming and costly process. Using SMS for property management will save you valuable resou...
CSAT vs. NPS: Which is a better indicator of customer satisfaction?
The long-debated question regarding customer satisfaction comes down to CSAT vs. NPS. CSAT stands for customer satisfaction score,...
5 Ways to get the most out of your Textmagic trial
Not sure if business texting is right for you? Sign up for the Textmagic trial and test SMS for your company – no commitment, no...
SMS texting vs instant messaging: What are the differences
Instant messaging and texting both allow you to connect to people via their mobile devices and boast the common advantage of being...
