The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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10 Ways to improve your customer self-service strategy
At this point, it’s no surprise that customer service trends are shifting from traditional support models towards a more self-re...
54 Ready-to-use text message templates for businesses
Crafting the perfect message that will resonate with your audience can be a challenging task. That's why we've carefully curated a...
How to succeed with direct response marketing
Direct response marketing (DRM) focuses on making a sale as soon as a prospect sees your marketing material. The goal is to get a ...
A guide to product adoption: How to measure, quantify, and improve it
Measuring and improving the product adoption rate (PAR) is vital for the success and sustainability of any SaaS business. This met...
Learn how to add a signature to text messages and check out signature ideas & best practices
No business message is complete without a signature. While most people already use signatures for their professional emails, you c...
9 Results-driven customer engagement models
Offering a great product or service is no longer enough in 2024. Customers expect personalized experiences and meaningful interact...
How to promote a new product launch with SMS marketing
Launching a new product is exciting for any business, but it presents a few challenges. With so many marketing channels available,...
Voice of the customer survey questions and best practices
As a business owner or marketer, you want to ensure that your products or services meet your customers' needs. One of the best way...
71 Customer satisfaction survey questions by user journey
Knowing what customer satisfaction survey questions to ask to get the most valuable feedback possible can be difficult. In this...
