The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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young couple browsing web stores
sales July 8, 2024 10 min read
Building customer loyalty: Strategies to retain customers

In today’s highly competitive business environment, customer loyalty gives companies a competitive edge and helps them thrive. W...

marketing July 5, 2024 12 min read
What is experiential marketing? Key strategies to transform your brand

If you’ve ever walked into a supermarket and been handed a sample of their latest cheese snack to taste, then you’ve already w...

15 best customer service companies
support July 4, 2024 14 min read
Top 15 best customer service companies: Setting the gold standard

Companies face a $3.7 trillion annual risk due to bad customer experiences, while three in four customers say that a bad interacti...

marketing June 28, 2024 16 min read
20 Email marketing examples to grow your business in 2024

Email was invented more than half a century ago, and email marketing soon followed. But while this method is almost as old as th...

commercial text marketing for business promotion
marketing June 25, 2024 10 min read
How to promote your business with commercial text marketing

In a world where the average attention span is just 8.25 seconds and competition for customer attention is fierce, you need someth...

support June 25, 2024 9 min read
How to respond to negative reviews and win back customers

Negative feedback might be the starting point of a positive business relationship if you constructively deal with them. But this c...

support June 19, 2024 21 min read
Top 15+ customer engagement platforms to leverage in 2025

Ever wondered why some businesses seem to effortlessly build loyal customer bases while others struggle to keep customers interest...

sales June 14, 2024 10 min read
6 Proven sales funnel templates to accelerate your growth

Generating leads through sales and marketing initiatives is a rewarding yet complex process. If you’ve ever felt the need to str...

Call center workforce management best practices
support June 11, 2024 17 min read
Transform your call center: Top 11 workforce management practices

Customer expectations are on the rise, and customer service is evolving to meet them. Call centers are at the front lines, tacklin...