The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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Text messaging for event management cover
marketing April 23, 2024 7 min read
How to use text messaging for event promotion and management

In the past years, getting the word out about an event, concert, party, or conference posed incredible difficulties. Not anymore. ...

What is SMS OTP - cover image
security April 19, 2024 11 min read
What is SMS OTP (One-Time Passcode) verification?

As more and more businesses nowadays increasingly move online, securing user interactions has become crucial. One effective tool i...

guides April 15, 2024 23 min read
Top 20+ best collaboration tools for businesses

With the popularity of remote and distributed teams increasing over the last few years, collaboration tools have become indispensa...

support April 12, 2024 14 min read
Top 12 customer contact channels to boost engagement in 2025

70% of customers are willing to purchase more from brands that offer outstanding support across multiple customer contact channels...

Image depicting the use of SMS for healthcare
sms April 12, 2024 7 min read
SMS for healthcare: How to improve patient care with text messaging

Text messaging's main appeal lies in its accessibility. With over 5 billion people worldwide able to send and receive SMS messages...

Cover image PRI vs SIP trunking
guides April 10, 2024 8 min read
PRI vs. SIP Trunking: What is the difference and which one to use?

At their core, both PRI and SIP trunking are designed to enhance business telephony by enhancing the capacity and connectivity of ...

Text messaging for travel agencies
marketing April 9, 2024 10 min read
Travel marketing for agencies: Latest strategies and SMS solutions

The travel industry has been expanding shoulder to shoulder with the internet, making digital marketing a key component of growing...

How to improve customer service in 2025
support April 5, 2024 13 min read
12 Proven strategies to improve your customer service in 2025

Good customer service is a critical differentiator that sets a business apart from its competitors. Customers are more digitally s...

sales April 4, 2024 16 min read
How to create a loyalty program customers will love

Fostering customer loyalty nowadays involves more than just offering great service. It implies that you must first give and then a...