The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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guides November 18, 2024 9 min read
A guide to WhatsApp customer service with Textmagic

If you’ve been looking to add another channel to your support roster and maximize the reach of your communications, then WhatsAp...

sales November 6, 2024 16 min read
Unleashing the power of loyalty: 12 Inspiring loyalty program examples and solutions

Ever notice how customers keep coming back to their favorite brands, even with new options popping up daily? It's not just about h...

man in pink shirt working
business November 4, 2024 11 min read
From ADKAR to PDCA: 10 Essential change management models for business success

Struggling to deal with change of any type might be more common than you think — in fact, it’s an everyday experience for some...

Communication breakdown cover image
guides November 1, 2024 14 min read
Communication breakdown: What it is and how to avoid it

A communication breakdown is a common issue that impacts many aspects of life, often beginning as a small inconvenience but escala...

sms October 30, 2024 8 min read
RCS vs. SMS: Advantages and differences

Over the years, modern communication has seen significant growth courtesy of the adoption of messaging platforms. These platforms ...

sales October 29, 2024 14 min read
11 Standout sell sheet examples (plus free templates & tips)

Your potential customers are probably bombarded by ads for different products as we speak, and they're probably drowning in sellin...

marketing October 25, 2024 9 min read
10 Black Friday marketing ideas to boost sales using SMS

There’s no doubt that Black Friday is one of the biggest shopping events in the world. It’s the time of year when people from ...

16 customer engagement metrics you should track
sales October 11, 2024 21 min read
16 Key metrics for measuring and improving customer engagement

Customer engagement metrics assess the emotional connection between a business and its clients. The stronger the connection, the m...

sms October 11, 2024 11 min read
What is RCS messaging and how does it work?

RCS has seen rapid and widespread adoption among smartphone users worldwide. It currently bridges the gap between traditional SMS ...