The TextMagic Blog

Text messaging service provider TextMagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

Communicating middle storm
How to Make Crisis Communication Management a Snap via SMS Text Messaging
Alexa LemzyMay 18, 2022

In a crisis, effective, rapid, reliable communication is vital. From weather emergencies to health alerts, you must be certain your business is doing its part to reach out…

Read more
customer service call center agent
How to Teach Your Support Team to Master Customer Communication
Raluca MocanuMay 13, 2022

Customer communication does not have to be complicated. At its core, it’s simply a conversation between a customer and a support agent. The way these conversations happen, however,…

Read more
Nokia mobile phone with text message menu open in the pocket
When Was Texting Invented: The History of Texting
Alexa LemzyMay 3, 2022

Information channels and communication technologies have evolved rapidly over the last several decades. Back when texting was invented, messaging capabilities were scarce. Today’s smartphones are equipped with technology…

Read more
young businessman waiting 4g internet for RCS messaging
What Are the Advantages of SMS Texting over RCS Messaging?
Alexa LemzyApril 27, 2022

Text messaging takes on many shapes and forms. While SMS is undoubtedly the most widely used, interest in RCS messaging is rocketing. Statistics show that non-carrier users send…

Read more
hacker performing sms spoofing
SMS Spoofing Explained and How to Avoid Being a Victim
Raluca MocanuApril 19, 2022

Concepts such as SMS spoofing, smishing, and phishing have increased in popularity in the last few years. However, very few people know what sets the three apart or…

Read more
mobile marketing done right - woman holding mobile
21 Inspiring Quotes About the Future of Mobile
Alexa LemzyApril 12, 2022

The rapidly changing mobile marketing landscape can make your head spin if you are looking for the best ways to promote your business online. Here are some useful…

Read more
young couple browsing web stores
Customer Loyalty – Everything You Need to Know to Measure and Improve It
Alexa LemzyApril 6, 2022

In today’s highly competitive business environment, customer loyalty gives companies a competitive edge and helps them thrive. Why is building loyalty so crucial? Naturally, loyal customers shop regularly….

Read more
text abbreviations brb
Text Abbreviations and How to Use Them
Alexa LemzyApril 4, 2022

Text abbreviations and acronyms are necessary, both online in social media and in your text conversations with customers, colleagues, and other businesses. Even if you don’t use them,…

Read more

Try our fully featured business texting platform today