Create Sub-Accounts for Your Team

Manage your company’s text messaging by providing your team with access.

Shared Account Credit

The parent account will share SMS credit balance with others.

Share Lists & Contacts

Import your contacts only once and share them with your team.

Track Activity & Usage

Monitor credit usage, SMS history and other sub-account activity.

Create sub-accounts for team members
As a new business with multiple challenges at the set up stage, we found that TextMagic provided us with the daily pulse of our business by seeing every confirmed booking.
James Swarbrick
Owner
As a professional magician, I can communicate with my customers and let them know where I will be performing quicker than you can say Abracadabra. I highly recommend TextMagic!
John Carlson
Owner

Easily Manage Your Sub-Accounts

  • Add an Unlimited Amount of Users 
    You can add as many sub-accounts as you need. There are no limits to how many users you can add. Add tens, hundreds or even thousands.

  • Permission Management for Sub-Accounts
    Assign admin rights to certain users and let them help you manage all other sub-accounts. Admins can access thebilling area and messaging data.

  • Monitor Any Team Member’s SMS History
    Improve your staff´s communication skills by reviewing all their previous conversations with your customers and prospects.

  • Creating Sub-Accounts is FREE
    There are no additional costs for adding sub-accounts. You only pay for outbound text messages – everything else is FREE.

  • Give or Revoke Access when Needed
    Easily close or reopen accounts when needed. When a new employee joins your company, creating a new account takes seconds.

  • Check Team Statements & Control Costs
    We show all costs per user as well as the total cost for the entire company, so you can always be sure you are not spending more than budgeted.


How Sub-Accounts Can Help You Improve Business Processes

SMS marketing campaigns require a lot of hard work and planning, even if you are using the TextMagic solution. Setting up and using sub-accounts will help you:

  • Follow-up in real time
    Having multiple team members with access to the TextMagic platform will improve SMS management and ensure that you follow up with subscribers faster.

  • Target your SMS marketing efforts
    You can delegate SMS marketing tasks to different team members to personalise messages more effectively.

  • Have more control
    Collaboration with team members who have a deep understanding of different aspects of your company will significantly improve your business SMS efforts.

Frequently Asked Questions

Sub-accounts will help you increase SMS management with the text service. Below is a list of frequently asked questions that you might want to take a look at:

How to set up sub-accounts on TextMagic?

Sub-accounts can be set up in a matter of seconds from the TextMagic SMS software dashboard. Here’s how:

Step #1: Log in to your TextMagic account or register for a new account. You can setup as many sub-accounts as you want for free.

Step #2: Navigate to the Sub-accounts page. From here, you can invite new team-members and edit their permissions (administrator or regular user).

Step #3: Click on Invite team members. Enter the team member’s email address and choose a role.

Step #4: An email invitation will be sent to the team member. He/she must accept the invitation and configure the account to start using the setup wizard.

Step #5: Check the status and activity of the new account on the Sub-accounts page.

What is the difference between an administrator and a regular user?

The top-level admin can start adding sub-accounts from the Account -> Sub-accounts tab and set ‘administrator’ or ‘regular user’ permissions. The administrator can manage other sub-accounts and top-up the account, while the regular user can’t.

Keep in mind that normal administrators can only grant ‘regular user’ access to new sub-accounts. Administrator permission can only be granted by the top-level admin.

How can I close sub-accounts?

Closing a sub-account you no longer need is easy and recommended for better SMS management. Simply navigate to the Accounts -> Sub-accounts tab and click on the wheel icon. Choose the Close sub-account option and confirm your decision. Using the options on the wheel icon, you can also edit the settings and permissions of your sub-accounts or change their passwords

How is SMS credit shared between sub-accounts?

All sub-accounts have access to the same credit. Every-time a team-member sends a business text, credit will be withdrawn from your balance. Only administrators can add credit to the account.

Can I forward invoices to my company’s accountant?

You don’t have to create a separate sub-account for your team’s accountant to forward invoices. Simply navigate to Account details and save your accountant’s email from the menu. Invoices will automatically be sent to that email from now on.


Thousands of Small Businesses Are Already Using TextMagic