The Textmagic Blog
We publish practical guides on marketing, support, and platform features
to help businesses grow and improve communication.
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CSAT vs. NPS: Which is a better indicator of customer satisfaction?
The long-debated question regarding customer satisfaction comes down to CSAT vs. NPS. CSAT stands for customer satisfaction score,...
5 Ways to get the most out of your Textmagic trial
Not sure if business texting is right for you? Sign up for the Textmagic trial and test SMS for your company – no commitment, no...
SMS texting vs instant messaging: What are the differences
Instant messaging and texting both allow you to connect to people via their mobile devices and boast the common advantage of being...
Great news: Textmagic is now SOC 2 type II certified
We are happy to announce that Textmagic has achieved SOC 2 Type II compliance in accordance with the American Institute of Certifi...
Email & SMS spam words to avoid when marketing your business
Businesses all over the world lose approximately $20.5 billion every year because of spam. This issue applies to both emails and t...
4 Easy HubSpot SMS automations with Textmagic and Zapier
Today, we will continue our series of integration tutorials with a quick guide on HubSpot SMS automation. All of the automations i...
16 Marketing ideas for small business that work like a charm
Marketing ideas for small businesses are often the most creative because when budgets and resources are at their lowest, innovatio...
7 Mobile marketing best practices for small businesses
Mobile marketing is by far the best strategy you could use to grow your business because it instantly reaches the audience you’r...
3 Easy Google Calendar SMS reminder automations with Textmagic and Zapier
Managing schedules has become effortless thanks to digital calendars. In fact, most adults rely on a digital calendar to organize ...
