The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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business September 4, 2023 12 min read
Mastering internal product documentation: Our proven 5-step approach

Good internal documentation is like a map for people inside your company so that they can understand and navigate your business. I...

security August 31, 2023 12 min read
Scam text message examples and how to protect yourself from SMS phishing

Text message scams, also known as SMS scams or text message fraud, refer to deceptive and fraudulent schemes conducted through tex...

marketing August 25, 2023 14 min read
What we learned building a SaaS go-to-market strategy (11 steps)

A strong go-to-market strategy is key to successful product launches and prudent resource allocation. As the bridge between innova...

sales August 14, 2023 10 min read
SMS for customer service: 7 Tips to delight customers

Flawless customer service is essential in this crowded and competitive business landscape. As a SaaS solution with over 20 years o...

How to respond to a cancellation email
support August 3, 2023 14 min read
How to respond to cancellation emails: 10 Tips and 11 templates

Knowing how to respond to a cancellation email from a customer is a critical skill that can make all the difference in reducing ch...

guides August 2, 2023 14 min read
SOAP vs REST API for A2P messaging: Choosing the right approach

Application-to-Person (A2P) messaging has emerged as a powerful communication channel for businesses to engage with their customer...

guides July 31, 2023 10 min read
Quick guide on how to maintain your smartphone

In a world where digitalization meets technology, smartphones have never been more important. Not only do they boost the efficienc...

support July 26, 2023 10 min read
6 Proven steps to craft a profitable customer engagement strategy

Customer engagement is not just a marketing tool but a fundamental approach that drives business growth. Creating a strong custome...

support July 21, 2023 13 min read
How to deal with angry customers: 10 Strategies and scripts that work

Knowing how to deal with angry customers is crucial for any business aiming to cultivate a positive brand reputation and prevent c...