The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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sales August 14, 2023
SMS for customer service: 7 Tips to delight customers

Flawless customer service is essential in this crowded and competitive business landscape. As a SaaS solution with over 20 years o...

How to respond to a cancellation email
support August 3, 2023
How to respond to cancellation emails: 10 Tips and 11 templates

Knowing how to respond to a cancellation email from a customer is a critical skill that can make all the difference in reducing ch...

guides August 2, 2023
SOAP vs REST API for A2P messaging: Choosing the right approach

Application-to-Person (A2P) messaging has emerged as a powerful communication channel for businesses to engage with their customer...

guides July 31, 2023
Quick guide on how to maintain your smartphone

In a world where digitalization meets technology, smartphones have never been more important. Not only do they boost the efficienc...

support July 26, 2023
6 Proven steps to craft a profitable customer engagement strategy

Customer engagement is not just a marketing tool but a fundamental approach that drives business growth. Creating a strong custome...

support July 21, 2023
How to deal with angry customers: 10 Strategies and scripts that work

Knowing how to deal with angry customers is crucial for any business aiming to cultivate a positive brand reputation and prevent c...

sms July 21, 2023
Maximizing SMS marketing impact with Unified Communications as a Service (UCaaS)

SMS messaging has long been a top marketing strategy for small and large businesses. Now, it gets even better with the introductio...

sms July 17, 2023
When was texting invented: A history over 30 years in the making

From the early days of mobile communication to the bustling digital age, one form of connection has stood the test of time and rev...

marketing July 12, 2023
Text messaging advertising 101: Strategies and best practices

Within the time you took to check this article, over 100 thousand text messages have been received and read worldwide by individua...