The Textmagic Blog
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Customer service trends show that 73% of consumers want to be able to deal with product or service issues on their own. On the oth...
Recent studies show that excellent customer support is a key driver of customer satisfaction. Enhancing your knowledge to better s...
Bring Your Own Carrier (BYOC) is an innovative communications protocol that gives companies freedom in choosing their preferred te...
Communications Platform as a Service (CPaaS) stands at the forefront of innovation, from messaging to voice and video capabilities...
The Short Message Peer-to-Peer (SMPP) Protocol is a key component in text messaging technology. It serves as a critical link in th...
Nowadays, businesses are adapting their communication strategies to be more interactive and human-centric, especially since the va...
Customer expectations drive a business toward success or lead to its eventual failure. It’s all about how well you handle them. ...
Customer service metrics are tools that help you make informed decisions, optimize your business strategies, and ensure you're alw...
Vishing, an insidious blend of voice communication and phishing tactics, presents a formidable challenge as scammers refine their ...
