The Textmagic Blog
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Customer advocacy means putting clients first and adjusting your product or services according to their needs and desires. If y...
At first glance, customer success and customer service might seem very similar. Even though both help customers in one way or anot...
At one point or another, you might have gotten one of those SMS messages that look like promotions. But then, they pop up without ...
Customer health scores are metrics that reduce customer churn and ensure sustained business growth. They can help prevent pitfalls...
Location-based marketing strategies such as geofencing and geotargeting have emerged as innovative solutions for businesses aiming...
The B2B customer journey highlights all the touchpoints a customer has with a B2B company. From discovery to purchase and beyond, ...
The quest to provide exceptional support while optimizing operational efficiency is a constant challenge for businesses. They must...
Text messages, once the dominant mode of exchanging information and emotions, are being complemented, and in some cases, eclipsed ...
Customer touchpoints have the potential to turn a lead into a prospect and a one-time customer into a recurring one. Every stage o...
