25 Customer touchpoints: How to identify them and why they’re important

This article will teach you how to identify the most important customer touchpoints and make the most of their lead-nurturing potential.

Iustina Gherca September 13, 2023 13 min read
contents
Iustina Gherca Iustina is a curious writer with an analytical mind and a demonstrated history in the advertising industry. She likes mixing words with data and is passionate about human behaviors. When she's not at her work desk, you`ll probably find her enjoying refreshing tea flavors, spilling stories on paper, or binge-watching true-crime documentaries.
Get the latest news from us Subscribe to our newsletter to get all updates to your inbox.

Related articles

Lead nurturing with SMS
MarketingNovember 29, 2024
Effective lead nurturing strategies with SMS marketing

Our phones have become an integral part of our daily...


MarketingJuly 17, 2023
When was texting invented: A history over 30 years in the making

From the early days of mobile communication to the b...


Cover image depicting a red-headed woman reading a text message from an A2P 10DLC number
MarketingFebruary 12, 2024
The ultimate A2P 10DLC guide: What you need to know to get started

Over the last few years, registering 10-digit long c...


MarketingMay 15, 2023
How to create engaging FAQ pages (with examples & templates)

Forget about boring FAQ pages. The tips and template...


MarketingJuly 16, 2024
15 Apology email templates that signal professionalism and best practices

An apology email to customers serves as a crucial to...


Iustina Gherca Iustina is a curious writer with an analytical mind and a demonstrated history in the advertising industry. She likes mixing words with data and is passionate about human behaviors. When she's not at her work desk, you`ll probably find her enjoying refreshing tea flavors, spilling stories on paper, or binge-watching true-crime documentaries.
Get the latest news