Top 12 must-know customer service trends for 2025

As 2025 unfolds, we take a closer look at the most important customer service trends.

Ioana Sima January 23, 2024
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Ioana Sima Marketing manager for Textmagic. I like figuring out how things work. Passionate about fitness and video games.
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Ioana Sima Marketing manager for Textmagic. I like figuring out how things work. Passionate about fitness and video games.
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contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions