Our company writes detailed software reviews. We also write tutorials regarding use of complex software. Our forum helps average daily users to solve difference PC problems and tune performance of systems.
The Business Challenge
We have 200 plus servers where we host our data. Sometimes our servers go down due to technical issues. We were missing a service that would quickly inform us when a server was having technical issues.
How TextMagic Helped
The solution was the Email to SMS API that we connected to our Linux servers. Now we know instantly whenever there´s an issue with our servers and we can see solve it without delay.
Now that we use the TextMagic SMS API the technical issues our servers have, are quickly fixed without any major downtime. This has resulted in better customer experience. Since we started using TextMagic our daily unique visitors have gradually increased from 86,000 to 150,000.
Pest control company achieves targeted customer engagement