All-in-one business communication service
When you need to send important messages to customers, partners, or employees, texting represents a cost-effective, efficient and secure way to communicate.
PLATFORM Features
All-in-one business communication service
When you need to send important messages to customers, partners, or employees,
texting represents a cost-effective, efficient and secure way to communicate.
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Channels
Chat
Collaboration
Contacts
Email
Integrations
Numbers
SMS
Email campaigns
Craft and send personalized email campaigns and manage replies from one dashboard. All you need is access to your own business domain for setup.
Shared Inbox
Your team sees every conversation, replies in real time, and never pays per seat. Works across SMS, WhatsApp, email, and more.
Bring your own number to Textmagic
Connect your CPaaS provider, like Twilio or Vonage, to use our powerful, easy-to-use messaging platform and pay only 1¢ per text.
Mass texting software
Compliant mass texting service that makes it easy to send personalized business texts to thousands of contacts in seconds.
10DLC texting
Using a 10DLC (10-digit long code) ensures that your texts reach U.S. customers and that your SMS campaigns comply with industry-wide regulations.
Toll-free texting
Deliver SMS campaigns, alerts, and reminders and have conversations with your customers in the U.S. and Canada using a verified toll-free number.
SMS sender ID
Display your company name as the sender of a text message, turning a simple SMS into a powerful branding tool.
Email to SMS
Sending texts from an email is easy. We simply convert your email into a text message and deliver it, with all replies then arriving as emails.
Send texts online
Send a text online to your staff and customers. Import contacts and manage lists all through your Textmagic account.
Two-way SMS chat
Send and receive instant text messages with our online SMS chat. It is perfect for remote communication with staff and customers.
Schedule text messages
Schedule your important SMS reminders, alerts, campaigns and notifications online to be sent when needed.
Incoming messages automation
Create automatic rules for processing incoming text messages – including auto-replies and adding subscribers to lists.
Omnichannel chat widget
Provide real-time support, turn visitors into customers, and generate more leads with an easy-to-embed chat widget for your website.
Point AI
Upload your documents, connect your knowledge base, and get AI-powered answers so your team is never stuck searching for information.
Contact management
Manage thousands of contacts in just a few clicks. Organize segments, create or edit lists, and ensure every message reaches the right audience.
Dynamic fields
Send personalized messages effortlessly. Use dynamic fields, rich formatting, and custom templates to make every SMS and email feel unique.
WhatsApp
Reach almost 3 billion active users and give your customers the best possible communication experience with the
WhatsApp integration.
Facebook
Make it easy for customers to reach your business on Facebook. Connect your pages and manage Facebook conversations in Textmagic.
Task management
Organize, assign, and track tasks effortlessly—no more missed deadlines or messy workflows. Designed to keep your team moving forward.
Email helpdesk
Convert emails into tickets, assign tasks, and work with your team to resolve customer inquiries efficiently.
Voice calls and forwarding
Forward your Textmagic number to any phone so that potential customers can call you in response to your text with a single click.
Virtual mobile numbers
With a dedicated number for your business you will be able to receive text messages from anyone without having to text them first.
List building and subscribe forms
Each visitor of your website is a potential mobile subscriber; catch their details today with Textmagic’s powerful subscribe forms.
SMS surveys for collecting feedback
Improve customer experience and get valuable feedback on your services instantly and from any audience.
SMS API gateway
Integrate our SMS gateway with your website or software using SMS API tools and add text messaging to your business workflow.
Zapier integrations
Use Zapier to connect Textmagic with your favorite apps. It is an easy automation that helps your business.
Long text messages
Send long text messages up to 918 characters in length. You can send long text messages when 160 characters is not enough.
Global SMS coverage
Reach your customers and staff worldwide with access to over 1,000 mobile networks across 190+ countries.
Increase sales with SMS marketing
Generate more sales and qualified leads for your business with two-way SMS marketing that hits the mark.
Carrier lookup and number validation
Identify invalid phone numbers and carriers instantly and get better results and delivery rates with your SMS campaigns.
Email lookup and validation
Check the status, deliverability, and risk level of email addresses with our professional email validation service and API.
Secure text messaging
All our sites and services are secured with SSL / HTTPS and your contacts, messages and accounts are fully backed up 24 / 7 / 365.
Enterprise SMS solutions
You can create sub-accounts that give team members access to all features. SMS credit is distributed through your main account.
SSO for enterprises
Integrate our SMS gateway with your website or software using SMS API tools and add text messaging to your business workflow.
Add users and share access
You can create sub-accounts that give team members access to all features. SMS credit is distributed through your main account.
Mail merge SMS and templates
Mail merge custom fields enable you to send thousands of personalised text messages in just seconds to recipients all over the world.
Reporting and analytics
Access performance metrics like delivery, reply rates and costs through the Textmagic admin panel and export data when needed.