2025 survey: 53% of consumers didn’t get a reply after texting a business

We asked 1,800 U.S. consumers what makes them engage, block, or ignore your texts. Here's what they really think about your SMS strategy.

Alina Petcu April 29, 2025 5 min read
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Alina Petcu Technical writer at Textmagic with a knack for UX. Focused on creating clear, concise product documentation and engaging marketing materials alike.
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Alina Petcu Technical writer at Textmagic with a knack for UX. Focused on creating clear, concise product documentation and engaging marketing materials alike.
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