The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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Cover image of a woman on her phone and an illustration of CCaaS components
guides February 28, 2024
Contact Center-as-a-Service: What is CCaaS and how to implement it

The evolution of contact centers towards cloud-based solutions marks a significant shift in how businesses manage customer interac...

support February 28, 2024
Boost customer service efficiency: 20 ChatGPT prompts & tips

ChatGPT is an artificial intelligence (AI) technology developed by OpenAI that is changing how businesses operate. At its core, it...

SaaS pricing models: A detailed guide
sales February 26, 2024
Boost your SaaS revenue: Top 6 Pricing models & DIY templates

How much you charge for your service impacts how people see it and whether your company stands to make a profit. SaaS (software as...

Report spam texts cover
security February 26, 2024
How to stop spam texts and block unwanted messages

In an era of fake news and increased risks to cybersecurity, it's important to understand the strategies for blocking spam texts a...

Cover image depicting a man on his phone and illustrating CPaaS components
guides February 23, 2024
What is CPaaS (Communications Platform-as-a-Service)?

Communications Platform as a Service (CPaaS) is crucial for expanding businesses that leverage cloud technologies and seek to tail...

Beauty salon text message cover
business February 21, 2024
How to use text messaging for beauty and hair salons

Due to its direct and personal nature, text message marketing is especially relevant and beneficial for the beauty industry. You c...

Transactional SMS Cover
sms February 19, 2024
Transactional SMS explained: Why should your business use it?

In the crowded world of email communications, where important messages often get lost, ignored, or mislabeled as spam, the need fo...

Australia flag
guides February 16, 2024
Australia SMS marketing compliance guide for businesses

While legal in Australia, SMS marketing is governed by a series of regulatory frameworks that businesses must adhere to to ensure ...

26 customer service memes
support February 15, 2024
26 Customer service memes that made our followers LOL

Humor plays a crucial role in building personal connections with consumers. Research shows that 91% of respondents favor brands th...