The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
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SMS for Hospitality blog cover
business January 17, 2024 8 min read
Automated hotel text messaging: How to improve hospitality business with SMS marketing

Automated texting, the newest advancement in guest messaging for hotels, has been revolutionizing the hospitality industry, buildi...

Textmagic SMS Opt-in/Opt-out Cover
sms January 11, 2024 14 min read
SMS opt-in and opt-out: A guide to effective messaging compliance

Having accessible SMS opt-in and SMS opt-out mechanisms is essential for the success of your campaigns. Giving and withdrawing con...

SMS marketing for restaurants
marketing January 5, 2024 9 min read
SMS marketing for restaurants: Key benefits & best practices

SMS marketing, particularly vital in the time-sensitive restaurant industry, enables instant communication with customers, crucial...

Customer retention strategies cover
business December 27, 2023 10 min read
6 Customer retention strategies for small businesses

Recent trends in business and consumer behavior have underscored the critical role of customer retention in both sustaining a loya...

essential guide to toll-free numbers
guides December 21, 2023 10 min read
Essential guide to toll-free numbers: Benefits, costs, and best practices

If you’ve ever contacted a business over the phone, you’ve probably dialed a toll-free number to reach them. Companies of all ...

support December 19, 2023 8 min read
Master customer conversations: 6 Proven communication techniques

Customer communication does not have to be complicated. At its core, it’s simply a conversation between a customer and a support...

How to create a troubleshooting guide for customer service
support December 14, 2023 9 min read
Streamline support: How to build an effective troubleshooting guide

Customer service trends show that 73% of consumers want to be able to deal with product or service issues on their own. On the oth...

Top 10 customer service certifications
support December 7, 2023 10 min read
Top 10 customer service certifications to elevate your skills

Recent studies show that excellent customer support is a key driver of customer satisfaction. Enhancing your knowledge to better s...

What is BYOC
guides November 30, 2023 11 min read
What is Bring Your Own Carrier (BYOC)?

Bring Your Own Carrier (BYOC) is an innovative communications protocol that gives companies freedom in choosing their preferred te...