The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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sms July 21, 2023 8 min read
Maximizing SMS marketing impact with Unified Communications as a Service (UCaaS)

SMS messaging has long been a top marketing strategy for small and large businesses. Now, it gets even better with the introductio...

sms July 17, 2023 8 min read
When was texting invented: A history over 30 years in the making

From the early days of mobile communication to the bustling digital age, one form of connection has stood the test of time and rev...

marketing July 12, 2023 10 min read
Text messaging advertising 101: Strategies and best practices

Within the time you took to check this article, over 100 thousand text messages have been received and read worldwide by individua...

marketing July 5, 2023 14 min read
Mastering customer segments: Strategies to boost your ROI

According to statistics, segmented and well-targeted email campaigns deliver a staggering 77% of email return on investment (ROI)....

support June 30, 2023 9 min read
10 Examples of critical success factors to transform your support

Customer service is vital for success, often surpassing the product or service itself. Customers want personalization, fast resolu...

marketing June 27, 2023 10 min read
6 Killer techniques to boost your mobile sales

Over 5 billion people worldwide - representing 66% of the global population, use mobile phones. Mobile sales play a vital role ...

How to outsource customer service
support June 22, 2023 17 min read
Successfully outsource customer service using 8 tips we tested ourselves

Poor customer service impairs user experience and undermines brand authority, loyalty, and profitability. Businesses often grapple...

business June 21, 2023 7 min read
Texting your way to success: Conversational commerce SMS

In 2021, the global conversational commerce market was valued at US$5,345.5 million. In 2023, it is projected to reach US$26,301.8...

marketing June 19, 2023 1 min read
How we crafted our SaaS positioning statement & 10 examples for inspiration

There are numerous positioning statement examples out there, just a Google search away. But what makes a good positioning statemen...