The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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marketing July 5, 2023
Mastering customer segments: Strategies to boost your ROI

According to statistics, segmented and well-targeted email campaigns deliver a staggering 77% of email return on investment (ROI)....

support June 30, 2023
10 Examples of critical success factors to transform your support

Customer service is vital for success, often surpassing the product or service itself. Customers want personalization, fast resolu...

sms June 29, 2023
60+ SMS marketing and text messaging statistics

If you're looking for a game-changing marketing strategy that cuts through the noise and delivers unparalleled results, investing ...

marketing June 27, 2023
6 Killer techniques to boost your mobile sales

Over 5 billion people worldwide - representing 66% of the global population, use mobile phones. Mobile sales play a vital role ...

How to outsource customer service
support June 22, 2023
Successfully outsource customer service using 8 tips we tested ourselves

Poor customer service impairs user experience and undermines brand authority, loyalty, and profitability. Businesses often grapple...

business June 21, 2023
Texting your way to success: Conversational commerce SMS

In 2021, the global conversational commerce market was valued at US$5,345.5 million. In 2023, it is projected to reach US$26,301.8...

marketing June 19, 2023
How we crafted our SaaS positioning statement & 10 examples for inspiration

There are numerous positioning statement examples out there, just a Google search away. But what makes a good positioning statemen...

business June 16, 2023
100+ useful ChatGPT prompts for business, marketing, sales & collaboration

Last month, we wrote a list of ChatGPT prompts for customer service, which many of our readers found useful.  Because our ...

business June 16, 2023
Why is CPaaS a game-changer for A2P messaging?

In today's dynamic business ecosystem, keeping up with communication demands is crucial. Hence, the need for businesses to utilize...