The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

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business June 16, 2023 17 min read
100+ useful ChatGPT prompts for business, marketing, sales & collaboration

Last month, we wrote a list of ChatGPT prompts for customer service, which many of our readers found useful.  Because our ...

business June 16, 2023 9 min read
Why is CPaaS a game-changer for A2P messaging?

In today's dynamic business ecosystem, keeping up with communication demands is crucial. Hence, the need for businesses to utilize...

A2P vs P2P messaging
business June 12, 2023 11 min read
A2P vs P2P messaging: Differences, benefits & use cases

With the prevalence of smartphones and mobile apps, messaging has become a great tool for improving marketing and customer engagem...

support June 7, 2023 13 min read
How to create a knowledge base that drives results in 7 steps

As the business landscape becomes increasingly digital and customer-centric, the importance of knowing how to create a knowledge b...

Textmagic - cold texting alternatives cover image
business May 30, 2023 9 min read
Cold texting: A complete guide & why you should warm text instead

Cold texting is a customer outreach technique companies use to raise awareness and boost their product's success. But, while it ha...

young man in glasses shopping online with credit card using smart phone at home
business May 25, 2023 11 min read
Effective abandoned cart SMS campaigns [with examples]

Cart abandonment has become one of the common sources of revenue losses, which makes it vital to address the issue effectively. Im...

How to improve SLA response time in 5 easy steps
support May 24, 2023 9 min read
5 Effective strategies to improve SLA response times

The SLA response time metric in service level agreements is crucial for ensuring customer satisfaction with a business's service. ...

Bulk SMS - People using their phones at a train station
business May 18, 2023 9 min read
Bulk SMS marketing: Benefits, strategies, and best practices

Bulk text messaging is an effective way to reach a wider audience swiftly and efficiently. Besides having high open rates, it can ...

woman texting - boost sales via SMS
marketing May 15, 2023 11 min read
Boost sales with SMS: How texting can help you close more deals

In today's rapidly evolving business landscape, sales teams are always on the lookout for innovative strategies to maximize their ...