6 Reasons customers prefer texting over calling

Understanding these preferences can help businesses tailor their communication strategies to meet modern consumer expectations.

Julia Serdiuk September 21, 2021
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Julia Serdiuk Julia Serdiuk is an outreach specialist at HelpCrunch , an innovative platform to build relationships with customers. She is a seasoned traveller and yoga enthusiast. Appreciates life and believes in the cloudless future of our planet.
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Julia Serdiuk Julia Serdiuk is an outreach specialist at HelpCrunch , an innovative platform to build relationships with customers. She is a seasoned traveller and yoga enthusiast. Appreciates life and believes in the cloudless future of our planet.
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contents
Why use SMS marketing?
  • SMS product launch checklist
  • 1. Create a product launch plan
  • 2. Generate awareness and engagement before the launch
  • 3. Make an impression on launch day
  • 4. Keep the excitement going post-launch
  • New product launch message samples
  • Conclusions