The Textmagic Blog

Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.

Follow us: social logo social logo social logo
support May 5, 2023
10 Ways to improve your customer self-service strategy

At this point, it’s no surprise that customer service trends are shifting from traditional support models towards a more self-re...

text message templates
sms May 3, 2023
54 Ready-to-use text message templates for businesses

Crafting the perfect message that will resonate with your audience can be a challenging task. That's why we've carefully curated a...

woman holding phone - direct response marketing
marketing April 21, 2023
How to succeed with direct response marketing

Direct response marketing (DRM) focuses on making a sale as soon as a prospect sees your marketing material. The goal is to get a ...

marketing April 21, 2023
A guide to product adoption: How to measure, quantify, and improve it

Measuring and improving the product adoption rate (PAR) is vital for the success and sustainability of any SaaS business. This met...

An artist sitting behind the desk and inventing SMS signature
business April 18, 2023
Learn how to add a signature to text messages and check out signature ideas & best practices

No business message is complete without a signature. While most people already use signatures for their professional emails, you c...

sales April 18, 2023
9 Results-driven customer engagement models

Offering a great product or service is no longer enough in 2024. Customers expect personalized experiences and meaningful interact...

product launch - man holding phone
marketing April 12, 2023
How to promote a new product launch with SMS marketing

Launching a new product is exciting for any business, but it presents a few challenges. With so many marketing channels available,...

support March 31, 2023
Voice of the customer survey questions and best practices

As a business owner or marketer, you want to ensure that your products or services meet your customers' needs. One of the best way...

support March 29, 2023
71 Customer satisfaction survey questions by user journey

Knowing what customer satisfaction survey questions to ask to get the most valuable feedback possible can be difficult. In this...